We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,718 reviews.
No comment left by this customer.
17/03/11
City Link is the Best.
17/03/11
No comment left by this customer.
17/03/11
Parcelforce service, pick up as agreed, great tracking, delivery on time - very satisfied. could be better order conf. from PM but all good
17/03/11
The service we choose is a 24hr service but parcels are more often than not delayed!
17/03/11
No comment left by this customer.
17/03/11
No comment left by this customer.
17/03/11
No comment left by this customer.
17/03/11
No comment left by this customer.
17/03/11
Excellent service.
17/03/11
No comment left by this customer.
17/03/11
No comment left by this customer.
17/03/11
Perfect service as usual, I never use anybody else.
17/03/11
provide suitable 'poly mailing envelopes' to regular customers as citylink do not supply...
17/03/11
Fast delivery and at a very competitive price! Will definitely recommend you to others! Cheers...
17/03/11
courier did not show up to pick up package??? no reason given, have requested refund but had no reply, would not use again
17/03/11
No comment left by this customer.
17/03/11
Yes Citylink did very well...oh and you took my order well too... lol
17/03/11
Great service as always. I've been using them for years and they hav enever let me down once! 10/10
17/03/11
Very pleased. Quick, effeicient and reliable. Will definitely be using you again (next week)
17/03/11
Great value for money and good service
17/03/11
No comment left by this customer.
17/03/11
No comment left by this customer.
17/03/11
Your delivery driver had problem finding end address he phoned we helped and parcel delivered 15 mins later. Absolutely brilliant service
17/03/11
Excellent, simple service, great prices and 100% reliable. Cheers guys!
17/03/11
great to be able to arrange collection from home, however found it difficult to contact courior when problem arose ref collection date.
17/03/11
Easy to use, great service, prompt delivery!!!
17/03/11
label was not been sent ...... poor service ... not collected
17/03/11
No comment left by this customer.
17/03/11
Very good
17/03/11
All went smoothly and goods delivered on time. My customer was happy so I'm happy. Well recommended.
17/03/11
Courier didn't collect when they were supposed to even after assuring me they would by phone. Had to phone again for collection the next day
17/03/11
As always, seemless. Great service from collection through to delivery. Thanks
17/03/11
No comment left by this customer.
17/03/11
brilliant as usual, city link allways turn up and normally deliver next working day..big improvement on service i used to use. (parcelforce)
17/03/11
No comment left by this customer.
17/03/11
Box was completely crushed upon arrival and looked like an elephant had sat on it the whole journey.
17/03/11
No comment left by this customer.
17/03/11
The service was superb from start to finish, I would like to thank you for a very pleasant, quick and easy service to navigate. Dan
17/03/11
No comment left by this customer.
17/03/11
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