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We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 231,810 reviews.
What happens when the parcel is not there when City link collect? I had this instance this week, the only course of action was to book again
13/01/11
No comment left by this customer.
13/01/11
booked next day delivery on the 6th january it is now the 13th january and it still has not been deliverd!!!!!!
13/01/11
booked with these to pick something up.. But never turned up will never use again in my life
13/01/11
No comment left by this customer.
13/01/11
No comment left by this customer.
13/01/11
Collection was as booked, although driver said he's not supposed to sign the receipt form anymore but did anyway.Delivery next working dayok
13/01/11
Courier never collected item they delivered next door and when I asked if he was collecting my parcel he said no it was not on his sheet
13/01/11
No comment left by this customer.
13/01/11
I WILL CONTINUE TO USE THIS OVERALL GREAT SERVICE. HOWEVER, ONE ITEM WAS VERY DELAYED AND DAMAGED ON ARRIVAL. I AM UNABLE TO FIND THE LINK
13/01/11
Excellent service even though delivery was not completed next day.
13/01/11
no comment, excellent.
13/01/11
easy to use and very good service many thanks
13/01/11
No comment left by this customer.
13/01/11
No comment left by this customer.
13/01/11
perfect
13/01/11
Superb, brilliant theres saturday delivery option - would not think of using anyone else for parcels - recommend you to everyone I know!!!
13/01/11
Excellent service, collected and delivered on time. Accepted without any issues for Fulfilment by Amazon inbound delivery
13/01/11
Much better this time!
13/01/11
Fantastic service will definately use you again! Couldnt be btter- If all parcel movements are like this Im a happy man!
13/01/11
on this occasion was let dowm. item arrived but dropped and damaged, will cost more to repair than replace.
13/01/11
No comment left by this customer.
13/01/11
No comment left by this customer.
13/01/11
Easy to book and the address label is handy.
13/01/11
No comment left by this customer.
13/01/11
everything ok
13/01/11
Parcel collected Friday for 'next day': delivered the following Wednesday. Courier did not even have a working pen. Not good.
13/01/11
Service was very good & price was also good.
13/01/11
dont get back to us and parcels not delivered and returned to sender with no refund want a joke
13/01/11
Ordered 6th Jan and still not collected 13th Jan. Can't get through on phone and no reply to emails. Won't use again.
13/01/11
Great service - will use you for all our office deliveries in future!
13/01/11
Good service and easy to track parcel via DHL website.. Thank you.. Will recommend and use again in the future.
13/01/11
No comment left by this customer.
13/01/11
I can not fault your service in any way, great prices and great service.
13/01/11
I have several parcels not delivered some before the bad weather and no answers to give to my customers can you help
13/01/11
i believe your service and price are excellent, from the ease of order to the man at the door, thankyou very much will be using you again
13/01/11
No comment left by this customer.
13/01/11
No comment left by this customer.
13/01/11
The buyer pleased/me too - however,your instructions-driver brings address labels-did'nt happen-scrabble to write buyers name on the box !!!
13/01/11
No comment left by this customer.
12/01/11
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