We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,394 reviews.
No comment left by this customer.
17/03/11
Excellent Service - My New Preferred Courier Service!
17/03/11
What an absolutely fabulous service!!! They took away my life in a box and brought it back to me too! I cannot fault them! Top class!!
17/03/11
No comment left by this customer.
16/03/11
very pleased will use again , and have recomended you to others.
16/03/11
excellent service again, thank you.
16/03/11
very good service. fast .good value superfast pickup . will use again many thanks
16/03/11
Very smooth service,no complaints
16/03/11
Like the ease of the web site. All good.
16/03/11
No comment left by this customer.
16/03/11
all good thank you
16/03/11
Driver took my printed confirmation sheet with him - unfortunately my wife didn't know she was meant to keep it for insurance... :(
16/03/11
Service was excellent - collection by polite staff, delivery can always be trusted and tracked - preferred to Royal Mail always
16/03/11
Perfect service. Highly recommend to anyone!
16/03/11
No comment left by this customer.
16/03/11
I've used parcel monkey twice now and they have delivered without any problems and I will be using them again.
16/03/11
A++++++++++++++++++++++++++++++++++++++++
16/03/11
No comment left by this customer.
16/03/11
No comment left by this customer.
16/03/11
Brilliante, first class staff
16/03/11
It would be helpful if you didn't limited the additional info box as it's difficult to describe any special requirements in such a..........
16/03/11
No comment left by this customer.
16/03/11
Excellent service once again, Parcel Monkey certainly does what is says on the tin. Thank you!
16/03/11
No comment left by this customer.
16/03/11
very good
16/03/11
It would be good if the basic price included insurance up to £50, instead of just £20.
16/03/11
parcel arrived on time but slightly damaged.. i believe i did not wrap it well enough?
16/03/11
2nd time i have used citilink. Both times they ring for directions. U'r great. They need to buy a sat nav.
16/03/11
great thanks
16/03/11
This was my first experience, and very good. One problem, why do I need mobile number for sendee, this is not always available?
16/03/11
picked up and parcel delivered on time, will certainly continue to use your excellent service!
16/03/11
Satisfied as per normal.
16/03/11
Thanks for your continued business, we're always working hard to make sure things run like clockwork so it's good to hear it worked for you!
No comment left by this customer.
16/03/11
Once again a very good service Thanks
16/03/11
Thanks - we look forward to your next booking.
Collected as scheduled and delivered promptly the next day. Disappointed some of the contents arrived damaged as I packed everything well.
16/03/11
Delivery driver couldn't find my address as your system passed insufficient details to them. Your customer support never answered my emails.
16/03/11
special deals are too risky don't mind being responsible for missed pickup but cannot be held responsible for delivery
16/03/11
No comment left by this customer.
16/03/11
Parcel was not collected on the day stated, no phone call. When parcel was delivered it was left in the porch £600 boiler again no phone al
16/03/11
First time and I found it all very easy. Good service and price.
16/03/11
Welcome and thank you for giving us a try. I'm glad you found it to be everything you hoped for!
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