We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,545 reviews.
No comment left by this customer.
13/04/11
A more specific time for collection would help. It is hard to stay at one place all day waiting for the courier.(Morn/afternoon collection)
13/04/11
No comment left by this customer.
13/04/11
No comment left by this customer.
13/04/11
Fab service highly recommend fast and on time A+++++++
13/04/11
No comment left by this customer.
13/04/11
Still hVING PROBLEMS GETTING TO PAY BY CARD.. CAN TAKE 10 TO 20 ATTEMPTS TO GET ON THE PAY SERVER PAGE.
13/04/11
With another courier I get the chance to print a trackable label. I like to see parcel delivery progress. No such process with you.
13/04/11
Our Response: With Parcel Monkey it's even easier - simply track the parcel using the receipt the driver gives you when it's collected.
Excellent service as always. Wouldn't use anyone else. Have recommended to friends who are also happy. A1 service
13/04/11
Great prices, reliable couriers, excellent service. I would not use anyone else.
13/04/11
No comment left by this customer.
13/04/11
No comment left by this customer.
13/04/11
Excellent service - what more can I say!
13/04/11
Great price and service but please clearer instructions on forms to be fiiled out when exporting to canada.
13/04/11
PARCEL HAD TO BE RE-BOOKED 3 TIMES AS THEY FAILED TO COLLECT !!!
13/04/11
Efficient and reliable service, will definitely use your service again.
13/04/11
All went very well.
13/04/11
very good!!
13/04/11
No comment left by this customer.
13/04/11
First time in four attempts I've had a decent service. Well done. However, customer support (especially by 'phone) is less than zero.
13/04/11
Good service and very reasonable prices. I will defintely use you again.
13/04/11
No problems. This item was required for an exhibition on the Sunday. Collected Thursday - Delivered 13.20 on Friday. Great service.
13/04/11
No comment left by this customer.
13/04/11
No comment left by this customer.
13/04/11
No comment left by this customer.
13/04/11
No comment left by this customer.
13/04/11
This is the second time in a week I have used your service and both times they have missed the collection - not reliable at all!!!
13/04/11
Didnt collect on day that was specified (although sender was in) - causing the sender inconvienience which in turn causes me problems.
13/04/11
very good service - well done AAA rating
13/04/11
all went as planned
13/04/11
all went smoothly
13/04/11
No comment left by this customer.
13/04/11
Perfect in every aspect of the delivery, will certainly be using again, many thanks
13/04/11
Very effecient--but time slots for collection would be the icing on the cake,
13/04/11
easy to use and a very efficient service at a competitive price, will be happy to use again and again.
12/04/11
No comment left by this customer.
12/04/11
Have the option available so i can take the parcel to the courier depot if im busy or i miss the collection
12/04/11
No comment left by this customer.
12/04/11
No comment left by this customer.
12/04/11
No comment left by this customer.
12/04/11
