We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 223,375 reviews.
A very good service, very happy, only way to improve is for collection and delivery times to be refined,but I understand this is difficult.
09/10/10
your website is great, booking parcels is a doddle, its a shame your couriers (Courier) let you down, Courier were much better
09/10/10
No comment left by this customer.
09/10/10
Add a post code look up to the site.
09/10/10
No comment left by this customer.
09/10/10
Last 3 orders late.Had to contact Courier (wigan) to get delivery done on delivery date .Each time it was going to be held to next day.
09/10/10
No comment left by this customer.
09/10/10
The only way this service could be improved would be to offer am/pm collections giving up a whole day makes me want to take it to local p/o
09/10/10
Great service, very convenient and good price. Thanks a lot
09/10/10
Very Happy, Thanks, Great Service. KEEP UP THE GOOD WORK
09/10/10
No comment left by this customer.
09/10/10
No comment left by this customer.
09/10/10
Spot on service as always. That's why I keep coming back!
09/10/10
Easy transaction! Stress free! Highly recommended!
09/10/10
i was very pleased with the service they arrived in the time they said they would, and my item arrived at its destination quickly
09/10/10
No comment left by this customer.
09/10/10
very good service prices are fantastic will use again
09/10/10
parel was picked up here on Monday and Delivered Thursday, on 48 Hour delivery? do the maths
09/10/10
excellent service, will use regularly from now on
09/10/10
No comment left by this customer.
09/10/10
No comment left by this customer.
09/10/10
Tried to change a delivery address after the goods had left, took a week but got there is the end. Will use you again, very good service
09/10/10
used before and all happened just as aI would wish
09/10/10
Apart from reducing prices and accepting more types of goods I would suggest showing the price next to the relevant min and max parcel size
09/10/10
Great price great service
09/10/10
No comment left by this customer.
09/10/10
Did not pick up order for 4 days running was told you have spoken to Courier and will be picked up next day. VERY poor get IT sorted
09/10/10
No comment left by this customer.
09/10/10
Would be nice if the cashback promised via topcashback actually tracked, then it would be a superb servce, maybe something you could look at
09/10/10
No comment left by this customer.
09/10/10
No comment left by this customer.
09/10/10
Was disappointed that I couldn;t print out address label until email arrived sometime later. Very annoying
09/10/10
generally good service. however i never got your promised refund back to my account. sent many emails, no replies.
09/10/10
Ive had problems in the past using your services but this one went okay, I dont use/trust the pickup service you offer though
09/10/10
thanks for all...
08/10/10
No comment left by this customer.
08/10/10
Great Service! Great Price! No need to shop around. See you again soon.
08/10/10
No comment left by this customer.
08/10/10
No comment left by this customer.
08/10/10
You did just what you said you would, next day delivery
08/10/10
