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We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 231,820 reviews.
Very friendly efficient courier collected at 11.15, parcel delivered by first thing next day
16/01/12
I thought the process was simple and good. My only comments would be if a collection time slot could be arranged this would be more conveni
16/01/12
Very happy in general - easy to book, collection was on time (on a date the booking was for) and parcels were also delivered on time
16/01/12
why do you have to put the weight and dimentions and post codes in so many times other that that good service
16/01/12
No comment left by this customer.
16/01/12
The service from Parcel Money was very professional. The courier arrived within the estimated timeframe and the parcel was delivered on time
16/01/12
excellent service thank you
16/01/12
VERY GOOD SERVICE
16/01/12
Really impressed. Easy site to use, best prices and an overall slick operation. Thanks.
16/01/12
great service
16/01/12
great prompt service at a very low price
16/01/12
No comment left by this customer.
16/01/12
very quick pick up and very quick delivery. thanks.
16/01/12
excelland service cant ask for anything more
16/01/12
No comment left by this customer.
16/01/12
It said in here that 2, 3 days for shipping but already 6 days passed and my parcel has still not arrived to the recipient yet
16/01/12
very pleased with service.
16/01/12
It would help if the carrier/collector could text and specify whether the collection will be made am or pm.
15/01/12
No comment left by this customer.
15/01/12
No comment left by this customer.
15/01/12
No comment left by this customer.
15/01/12
No comment left by this customer.
15/01/12
very happy with the service - no complaints, first time i have used parcel monkey
15/01/12
Excellent service - very accommodating & proffessional
15/01/12
No comment left by this customer.
15/01/12
No comment left by this customer.
15/01/12
I STAYED IN ALL DAY AND THE PARCEL WAS NOT COLLECTED I HAD TO CALLAND REARRANGE AN INCONVENIENCE
15/01/12
No comment left by this customer.
15/01/12
good service i find u very easy to use thanks
15/01/12
great service thanks
15/01/12
No comment left by this customer.
15/01/12
Prompt collection - Very quick delivery.
15/01/12
Our courier Andy is the most lovely, friendly and professional courier you could ever imagine +++
15/01/12
Parcel not collected first day , stayed in all day, parcel promised for collection before 12am, arrived at 6.30 pm after phone call
15/01/12
No comment left by this customer.
15/01/12
Booked 2 collections, first was collected as arranged, second was a day late? No contact from PM or courier, who blamed PM.
15/01/12
On some of my parcel
15/01/12
Great as , would be nice to be able to select " drop parcel at depot" as i cant always be in for collections
15/01/12
No comment left by this customer.
15/01/12
No comment left by this customer.
15/01/12
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