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We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 231,793 reviews.
No comment left by this customer.
18/01/12
I have had some problems when it came to payment but probably my computer set up so no complaints to speak of. A value for money service.
18/01/12
near half the price of Parcelforce direct and in Holland exactly to schedule - great
18/01/12
Very pleased this service was available at short notice
18/01/12
we packed the parcel really well but one of the plastic items was cracked right through when it arrived
18/01/12
Superb, very friendly courier service, would be happy to recommend to others
18/01/12
No comment left by this customer.
18/01/12
No comment left by this customer.
18/01/12
Excellent service will use again
18/01/12
You need to stop using CityLink as there are useless, they loose parcels, always collecting late & lie to their customers.
18/01/12
always been a great service, will continue to use.
18/01/12
No comment left by this customer.
18/01/12
Perfect as always, especially as I have learned that I can deliver to depot rather than having to wait in all day for collection.
18/01/12
No comment left by this customer.
18/01/12
No comment left by this customer.
18/01/12
No comment left by this customer.
18/01/12
Easy to set up delivery. Collected on time. Delivered on time. Acceptable cost
18/01/12
As always - reliable and convenient!
18/01/12
We were completely happy with the service from Parcel Monkey. The parcel was collected when they said.
18/01/12
Excellent service!
18/01/12
No comment left by this customer.
18/01/12
too expensive
18/01/12
Your service has improved dramatically
18/01/12
Really chuffed how cheap the price was and how good city link were on the phone. Will definitely use again
18/01/12
A1 Plus ++++++
17/01/12
No comment left by this customer.
17/01/12
Very friendly service
17/01/12
The parcel has gone missing! It has been confirmed by Courier that the parcel was collected but they have no trace of it since!
17/01/12
Cannot fault Parcel Monkey but have had several complaints about Citylink not responding and not delivering when they promised they would.
17/01/12
Courier did not arrive on designated day, stayed in all day, no communication to tell me why. Stayed in all next day, eventually came 5.30pm
17/01/12
ace service very friendly staff
17/01/12
No comment left by this customer.
17/01/12
ver easy reliable service, would definatley use again
17/01/12
No comment left by this customer.
17/01/12
Im v happy with P Monkey. But City link driver didnt use my phone number and failed 2 pick up. Ended up taking the urgent parcel to depot.
17/01/12
No comment left by this customer.
17/01/12
No comment left by this customer.
17/01/12
No comment left by this customer.
17/01/12
I booked a Parcel through you on the 16-01-2012. it was to go to SOUTH AFRICA .To be collected on 17 th ..NO ONE TURNED UP.I was in all day!
17/01/12
excellent service. woukd use you again
17/01/12
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