We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,718 reviews.
A text message on the day of collection to advise a time slot +/- an hour would be helpfull
01/03/12
your service was excellent good price and speedy delivery will definately be using you again keep up the good work would reccomend you
01/03/12
For heavy items I order through Parcel Monkey & receive great savings - 1st class service from City Link too. Orders delivered on time 5*
01/03/12
good easy to use thank you a++++++++++++++++
01/03/12
No comment left by this customer.
01/03/12
No comment left by this customer.
01/03/12
No comment left by this customer.
29/02/12
Excellent, trouble free shipping from USA-UK. I'll be using you again in the near future. Rick (UK)
29/02/12
So far, so good! You haven't let me down yet! Service is efficient, staff are friendly and helpful. Would like some loyalty discounts though
29/02/12
Excellent service. Collected at my convenience and delivered the next day. I have already recommended you to my friends.
29/02/12
Same day pick up if booked before 10am would be useful
29/02/12
As always superb service. Beats the Post Office prices. Collection & Delivery very swift, thanks.
29/02/12
brill service will defo use your company again thanks
29/02/12
Excellent
29/02/12
Fast collection and delivery and great price very cheap excellent service
29/02/12
No comment left by this customer.
29/02/12
superb service.....
29/02/12
No comment left by this customer.
29/02/12
No comment left by this customer.
29/02/12
Parcel was damaged !! Thinking of using other company
29/02/12
great service, parcels were collected on time & delivered first thing the next morning
29/02/12
No comment left by this customer.
29/02/12
No comment left by this customer.
29/02/12
There was a failed connection, denied by the company concerned - but no one thought to notify me. Unacceptable.
29/02/12
No comment left by this customer.
29/02/12
No comment left by this customer.
29/02/12
Brilliant service at a bargain price
29/02/12
No comment left by this customer.
29/02/12
No comment left by this customer.
29/02/12
Overall a good service, excellent value for money, quick and convenient, but a estimated 4 hour collection/delivery slot would be amazing!
29/02/12
Good pick up and delivery of the packages. Further improvement can be done by giving a pick up window so you don't wait the whole day!
29/02/12
You mised the collection on the original day with no explanation and you mixed up my parcel, telling me it was destined for the wrong place,
29/02/12
Very efficient, have used on numerous occasions, no problems.
29/02/12
would just like rough pick up time
29/02/12
No comment left by this customer.
29/02/12
Would appreciate notice of collection time, ie will be either a morning or afternoon collection, as we have to take the whole day off work.
29/02/12
No comment left by this customer.
29/02/12
excellent service
29/02/12
No comment left by this customer.
29/02/12
No comment left by this customer.
29/02/12
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