We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,485 reviews.
paid almost £60 to send a parcel insured for £800 (now found out that Parcel Monkey would ve sent & insured it for same amount for 1/2 cos
14/03/12
very satisfied...recommended
14/03/12
I am sorry that you could not pick up parcel no fault of yours my instruction were not carried out by sender as you reqested
14/03/12
Excellent as usual BUT now CityLink have dropped their postal bag offer, I won't be sending so much in future.
14/03/12
No comment left by this customer.
14/03/12
option to give a message to both delivery AND collection driver would be useful. Would like to be able to choose or know pick-up time on Net
13/03/12
No comment left by this customer.
13/03/12
prices gone up by aprox £2 looking elsewhere no bag rate
13/03/12
No comment left by this customer.
13/03/12
ALWAYS look at ways to improve your service! ALWAYS stay ahead of your competitors! Evolve, or die!
13/03/12
Excellent service and vey good value will certainly use Parcel Monkey Again
13/03/12
No comment left by this customer.
13/03/12
excellent service as usual
13/03/12
Process was smooth, price was good, and delivery was fast! What more could a customer want? I will definitely use Parcel Monkey again!
13/03/12
Would have been excellent if I was given a time slot for collection.
13/03/12
cheap and efficient
13/03/12
No comment left by this customer.
13/03/12
the parcel was collected and delivered on time
13/03/12
Excellent service thanks
13/03/12
Brilliant service - use you every day- keen prices makes all the difference to our business
13/03/12
i am happy with the service keep up the good work
13/03/12
No comment left by this customer.
13/03/12
a very good experience. this was the first time i have used parcel monkey, and i will definitely be using them again and recommending them t
13/03/12
I was very impressed with the service I received the price was excellent the saving of over £5 was passed on to my buyer I will use u agai
13/03/12
No comment left by this customer.
13/03/12
Excellent service; easy to use and parcel collected promptly.
13/03/12
Posted two parcels, 1 arrived the next day, great, the other took a week!? Tried to contact u but your phone line doesn't work & email slow
13/03/12
No comment left by this customer.
13/03/12
magnifico bravo as always 101 out of 100
13/03/12
Excellent service, item was collected and arrived next day. Perfect!
13/03/12
No comment left by this customer.
13/03/12
great service
13/03/12
Collected from my work before 11am and delivered next day for £10 including insurance, great deal!!
13/03/12
sorry should have been very good...
13/03/12
parcel got damaged having to make a claim
13/03/12
No comment left by this customer.
13/03/12
perfect service thanks
13/03/12
Very good easy to use service.
13/03/12
Excellent service.
13/03/12
Mix up of parcels - change of consignment no's - unable to track parcel - 2 weeks to sort matters out - 1 parcel returned - very poor!
13/03/12
