We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,828 reviews.
if you give upto £20 insurance away why cant you then insure your goods minus the free insurance
29/02/12
No comment left by this customer.
29/02/12
No comment left by this customer.
29/02/12
My package damage and the driver just left the package outside the patio of my customer's house.
29/02/12
Delivery Never happened on the day planned. No Call to say they weren't coming. Nothing!
29/02/12
No comment left by this customer.
29/02/12
Sorry clicked on very poor when I mean't very good...sorry excellent service as ever!!!!
29/02/12
It all went very well,and the guy collecting was friendly. Tracking was also excellent
29/02/12
No comment left by this customer.
29/02/12
very impressed,quick service,and cheap. many thanx
29/02/12
No comment left by this customer.
29/02/12
as usual, excellent all rouns
29/02/12
Thanks
29/02/12
No comment left by this customer.
29/02/12
Package arrived on time,and undamaged will be using the service again.
29/02/12
No comment left by this customer.
29/02/12
There was no tracking information for my previous order - PM_815219_1182274
29/02/12
Excellent all round service and much cheaper then other agents. Pity you cant pay by paypal, please please look into offering this service.
29/02/12
Super service, everything I could have hoped for, thank you very much!
29/02/12
No comment left by this customer.
29/02/12
I could not track the parcels
29/02/12
Spoilt a 100% record by failing to collect on the day booked.
29/02/12
Fine thanks!
29/02/12
No comment left by this customer.
29/02/12
no problem
29/02/12
No comment left by this customer.
29/02/12
Last parcel booked through parcel monkey with City Link was not delivered on the right day and it was difficult for our customer to collect.
29/02/12
VERY GOOD SERVICE INDEED OVER QUARTER THE PRICE OF THE POST OFFICE VERY GREAT GREATGREAT
29/02/12
decided to take to city link and cancel the collection however city link still turned up to collect
29/02/12
had a lot of trouble getting the website to process the order
29/02/12
great service and price
29/02/12
Everything was ok, the parcell arrived in time without any problems. Ty
29/02/12
Very Good, on time, very efficient,Thanks
29/02/12
Parcel Collection scheduled for Thursday was actually picked up on Friday - no explanation!
29/02/12
No comment left by this customer.
29/02/12
It would be good to have a time from the carrier. Even just a morning or afternoon slot.
29/02/12
our collection was missed, so I had to call up and re-arrange, not a very good first try of your service
29/02/12
No comment left by this customer.
29/02/12
No comment left by this customer.
29/02/12
No comment left by this customer.
29/02/12
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