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We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 231,823 reviews.
Make sure that the delivery driver's scanner works and if not make sure he issues the customer with a receipt for the collected parcel.
11/01/12
Quick Service
11/01/12
Great service, picked up & delivered the next day.
11/01/12
Very easy to upset the checkout. I know back/forwards is a no go, but it totally broke my first order. Great otherwise!
11/01/12
thanks will use again soon
11/01/12
No comment left by this customer.
11/01/12
Very good, quick service
11/01/12
No comment left by this customer.
11/01/12
Why should the sender of a parcel pay for extra insurance,it's your job to deliver that parcel safely and without damage.
11/01/12
Good service and price but would be even better if you could let people know when you were picking a parcel up from someone. A.M or P.M.
11/01/12
Excellent service
11/01/12
Really happy fast service
11/01/12
No comment left by this customer.
11/01/12
Great thanx good tracking
11/01/12
always good as gold
11/01/12
No comment left by this customer.
11/01/12
parcel arrived a day later than expected
11/01/12
thank you for the exceptional service at the best price we could find,will deffinately use your service again highly recommended
11/01/12
Good job ...
11/01/12
Reliable and quick will deffinately use again!
11/01/12
Parcels were picked up on 5th Jan for 24hr delivery, tracked them and said expected 6th.......Actually turned up on 9th. Not impressed!!
11/01/12
never let us down, always on time! *****
11/01/12
Excellent Service All Round
11/01/12
Fantastic service, as always
11/01/12
Fast and efficient, at a good price. Well done.
11/01/12
I would like more choice in couriers that carry items 2 metres long x12cm x 10cm that weight under 12kilos kind regards.
11/01/12
No comment left by this customer.
11/01/12
The whole procedure was very simple and straight forward... The parcel was collected and delivered in New York 2 days later... Perfect.
11/01/12
No comment left by this customer.
11/01/12
No comment left by this customer.
11/01/12
The parcel was not picked up, and there was no-one to speak to after 6 pm ( the last time for pickup ) - pick up occured the next day
11/01/12
easy set up and reliable
11/01/12
Your bit was fine, City Link Tracking still does not show the parcel was delivered, which it was!
11/01/12
easy fast and reliable
11/01/12
No comment left by this customer.
11/01/12
No comment left by this customer.
11/01/12
Pickup didn't happen. So had to phone CityLink. Site showed 'only 9-5' when trying to find city link phone number, even though after 9!
11/01/12
No comment left by this customer.
11/01/12
Later cut off time for collections would be better
11/01/12
No comment left by this customer.
11/01/12
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