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We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 231,755 reviews.
Did not turn up for the collection at anypoint and impossible to get hold of.Unrealiable service!Very dissapointed.Appreciate a full refund
12/01/12
Fantastic as ever see you soon
12/01/12
No comment left by this customer.
12/01/12
As always, a very good service!
12/01/12
I would of liked more space to give details to the driver regarding pick up and safe place for delivery in case I was out
12/01/12
No comment left by this customer.
12/01/12
8 days since taking may parcel and the recipient has still not recieved it! parcelforce use the post man in china rather than a courier!
12/01/12
speedy, efficient delivery
12/01/12
No comment left by this customer.
12/01/12
No comment left by this customer.
12/01/12
no problems ... excellent service ...many thanks
12/01/12
No comment left by this customer.
12/01/12
No complaints, good professional service, I find the local driver very reliable. Thank You
12/01/12
Excellent and reliable service. Will use again.
12/01/12
Parcel was to be collected on Thursday, and delivery for friday. Parcel Del today, and delivery driver was very polite and helpful. AAA++
12/01/12
Swift service and collected/arrived on time and it perfect condition. Thanks once again for a great service.
12/01/12
No collection when promised, or the day after. Finally collected four days late.
12/01/12
collected and delivered as promised - thankyou
12/01/12
No comment left by this customer.
12/01/12
Driver called but failed to collect even though I was in all day! Collection was not automatically re-booked thus causing further delay
12/01/12
Great but lets have back same day collections, it's costing you business.
12/01/12
No comment left by this customer.
12/01/12
Great service. Best prices. Will always use and recommend to anyone. Many thanks Parcel Monkey. Top company keeping stock moving+++++++
12/01/12
No comment left by this customer.
12/01/12
wonderful service, thank you.
12/01/12
very efficient a lot cheaper than the post office
12/01/12
No comment left by this customer.
12/01/12
No comment left by this customer.
12/01/12
I have taken all morning for the delivery man to collect the parcel to be told I need to be all day at home despite requesting AM very BAD
12/01/12
great service again, many thanks!
12/01/12
No comment left by this customer.
12/01/12
No comment left by this customer.
12/01/12
nice quick online system (oh and great prices!). keep it up!
12/01/12
very quick
12/01/12
HOPELESS one of my packs has gone to the wrong address,760536 and 794758 both went to NE15 7LQ, 794758 should have gone to DA3 8HT
12/01/12
No comment left by this customer.
12/01/12
No Complaints at all the system seems to work very well indeed we have used you twice now and will do again when the need arises
12/01/12
A very efficient and value for money service
12/01/12
Would be great if you could have a pre-paid system for use on website (i.e.where customers could have a pre-paid account).
12/01/12
i was taken through process of using parcel monkey step by step and found the site very informative and a pleasure to use
12/01/12
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