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We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 231,824 reviews.
The requirement for a mobile number at the receiving end is impractical if the recipient is a company (people not willing to reveal it)
11/01/12
No comment left by this customer.
11/01/12
great service, thanks very much.
11/01/12
No comment left by this customer.
11/01/12
No problems with collection or delivery. Polite and friendly staff. Service could be improved if time window for collection was smaller.
11/01/12
good and well priced service
11/01/12
No comment left by this customer.
11/01/12
with ease of booking online and good pick up. havent heard from the other end yet but am assuming its been recieved. will use again
11/01/12
Great service yet again, you have never let me down and that is what counts to me.
11/01/12
No hassle, straightforward and Reliable. Who needs royal mail!
11/01/12
on time
11/01/12
I paid for next day delivery. My parcel was collected on the 4th, and not delivered until the 9th. Given that one day was a Sunday.
11/01/12
No comment left by this customer.
11/01/12
Very efficient
11/01/12
Perfect thanks! Package went to my gran who was able to rearrange drop-off of the package to fit with her medical appointments
11/01/12
best service ever
11/01/12
Easy interface to compare prices and to use. Parcel was collected on time and delivered as promised.
11/01/12
No comment left by this customer.
11/01/12
Excellent as always
11/01/12
No comment left by this customer.
11/01/12
No comment left by this customer.
11/01/12
No comment left by this customer.
11/01/12
Great service, have not had any problems to date.
11/01/12
No comment left by this customer.
11/01/12
No comment left by this customer.
11/01/12
Great service. Maybe if courier could give a two hour time slot for collection would be great
11/01/12
No comment left by this customer.
11/01/12
Awesome and cheap!
11/01/12
Once parcel is at the international 'Hub' it seemed to be there for a few days, it would be nice to know of progress after this point!
11/01/12
No comment left by this customer.
11/01/12
Parcel Monkey Good. City Link RUBBISH!!!!! Didn't turn up for 3 days despite me phoning them every day to collect items
11/01/12
No comment left by this customer.
11/01/12
perfect service.
11/01/12
Excellent but bit more expensive than it used to be
11/01/12
excellent all round service
11/01/12
Hassle free, competitive price, prompt collection and helpful driver - what more can you ask !
11/01/12
all ok
11/01/12
Great service i will be using you again.... :)
11/01/12
No comment left by this customer.
11/01/12
No comment left by this customer.
11/01/12
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