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We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 231,755 reviews.
Excellent service, great delivery time.
12/01/12
would be good if you could do same day collection.
12/01/12
splendid online service as ever!
12/01/12
My parcel was never picked up I want a refund how do I do that ? [email protected]
12/01/12
Excellent as always!
12/01/12
No comment left by this customer.
12/01/12
Excellent service as normal.
12/01/12
Very Happy with the service and a very good Price
12/01/12
package picked up & delivered very promptly,just bthe job, thanks very much....
12/01/12
collection on time have not checked delivery.
12/01/12
Top service!
12/01/12
Thank you - web site easy to understand, info given on web site excellent and deliveries on time - brilliant
12/01/12
Excellent service.
12/01/12
Excellent service again!
12/01/12
very quick and cheap service, will definately use again for all items
12/01/12
PARCEL NOT COLLECTED ON 11/01/12. WAITED IN ALL DAY. TEL @ 5.45 P.M.& WAS TOLD COURIER WOULD BE 30 MINS BUT NOT COLLECTED & STILL WAITING
12/01/12
Collection and delivery carried out without a problem and parcels arrived undamaged
12/01/12
No comment left by this customer.
12/01/12
Excellent service and very good communication.
12/01/12
absolutely **** never collect and deliver on time.
12/01/12
No comment left by this customer.
12/01/12
No comment left by this customer.
12/01/12
COLLECTED, TRACKED AND DELIVERED AS SCHEDULED. NO PROBLEMS.
12/01/12
No comment left by this customer.
12/01/12
No comment left by this customer.
12/01/12
No comment left by this customer.
12/01/12
Entered incorrect card details. Then needed to go back and start everything from scratch, very annoying.
12/01/12
No comment left by this customer.
12/01/12
everything worked well
12/01/12
ive sent 6 parcels and everyone you have charged me extra even though i have weighed and measure my parcels to the exact size, its a joke
12/01/12
great service, could do with same day if ordered in the morning. but apart from that really quick and reliable.
12/01/12
No comment left by this customer.
12/01/12
Parcel paid for 5th Jan for next day delivery, parcel not picked up until 10th Jan!
12/01/12
Very prompt and punctual. Very professional and friendly staff. Will definately use again! *****
12/01/12
really efficient and great value for money
12/01/12
Excellent service, thank you very much!
12/01/12
EXCELLENT SERVICE
12/01/12
No comment left by this customer.
12/01/12
You still haven't delivered it, or responded to my email, or called my client.
12/01/12
your services was very good
12/01/12
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