We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,801 reviews.
Keep up the excellent service, and whatever you do please do not sink like Yodel / HDNL - their service is terrible! Yours is great. Thanks!
29/02/12
Very polite person collected the parcel and confirmation of arrival to destination,excellent service !
29/02/12
when you go back form check out.. make it remember all address details...hate having to start from scratch
29/02/12
Great
29/02/12
I said that collection could take place at any time on the 16th Feb. No-one came. At 5.30 I left the parcel at the Newmarket depot.
29/02/12
No comment left by this customer.
29/02/12
First time sending any parcel by any online carrier, it went smooth as silk, everything was so easy, would use again :o)
29/02/12
No comment left by this customer.
29/02/12
Nice smooth transaction. No problems. Got there next day as booked. Thank you.
29/02/12
Superb!!! Unbelievable, I can know dispatch my parcels staying at home and for unbelievable price!!! many thanks!
29/02/12
No comment left by this customer.
29/02/12
No comment left by this customer.
29/02/12
First time used parcelmonkey and fantastic service and process. Thank-You
29/02/12
if you give upto £20 insurance away why cant you then insure your goods minus the free insurance
29/02/12
No comment left by this customer.
29/02/12
No comment left by this customer.
29/02/12
My package damage and the driver just left the package outside the patio of my customer's house.
29/02/12
Delivery Never happened on the day planned. No Call to say they weren't coming. Nothing!
29/02/12
No comment left by this customer.
29/02/12
Sorry clicked on very poor when I mean't very good...sorry excellent service as ever!!!!
29/02/12
It all went very well,and the guy collecting was friendly. Tracking was also excellent
29/02/12
No comment left by this customer.
29/02/12
very impressed,quick service,and cheap. many thanx
29/02/12
No comment left by this customer.
29/02/12
as usual, excellent all rouns
29/02/12
Thanks
29/02/12
No comment left by this customer.
29/02/12
Package arrived on time,and undamaged will be using the service again.
29/02/12
No comment left by this customer.
29/02/12
There was no tracking information for my previous order - PM_815219_1182274
29/02/12
Excellent all round service and much cheaper then other agents. Pity you cant pay by paypal, please please look into offering this service.
29/02/12
Super service, everything I could have hoped for, thank you very much!
29/02/12
No comment left by this customer.
29/02/12
I could not track the parcels
29/02/12
Spoilt a 100% record by failing to collect on the day booked.
29/02/12
Fine thanks!
29/02/12
No comment left by this customer.
29/02/12
no problem
29/02/12
No comment left by this customer.
29/02/12
Last parcel booked through parcel monkey with City Link was not delivered on the right day and it was difficult for our customer to collect.
29/02/12
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