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We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 231,816 reviews.
Driver called but failed to collect even though I was in all day! Collection was not automatically re-booked thus causing further delay
12/01/12
Great but lets have back same day collections, it's costing you business.
12/01/12
No comment left by this customer.
12/01/12
Great service. Best prices. Will always use and recommend to anyone. Many thanks Parcel Monkey. Top company keeping stock moving+++++++
12/01/12
No comment left by this customer.
12/01/12
wonderful service, thank you.
12/01/12
very efficient a lot cheaper than the post office
12/01/12
No comment left by this customer.
12/01/12
No comment left by this customer.
12/01/12
I have taken all morning for the delivery man to collect the parcel to be told I need to be all day at home despite requesting AM very BAD
12/01/12
great service again, many thanks!
12/01/12
No comment left by this customer.
12/01/12
No comment left by this customer.
12/01/12
nice quick online system (oh and great prices!). keep it up!
12/01/12
very quick
12/01/12
HOPELESS one of my packs has gone to the wrong address,760536 and 794758 both went to NE15 7LQ, 794758 should have gone to DA3 8HT
12/01/12
No comment left by this customer.
12/01/12
No Complaints at all the system seems to work very well indeed we have used you twice now and will do again when the need arises
12/01/12
A very efficient and value for money service
12/01/12
Would be great if you could have a pre-paid system for use on website (i.e.where customers could have a pre-paid account).
12/01/12
i was taken through process of using parcel monkey step by step and found the site very informative and a pleasure to use
12/01/12
Excellent service, great delivery time.
12/01/12
would be good if you could do same day collection.
12/01/12
splendid online service as ever!
12/01/12
My parcel was never picked up I want a refund how do I do that ? [email protected]
12/01/12
Excellent as always!
12/01/12
No comment left by this customer.
12/01/12
Excellent service as normal.
12/01/12
Very Happy with the service and a very good Price
12/01/12
package picked up & delivered very promptly,just bthe job, thanks very much....
12/01/12
collection on time have not checked delivery.
12/01/12
Top service!
12/01/12
Thank you - web site easy to understand, info given on web site excellent and deliveries on time - brilliant
12/01/12
Excellent service.
12/01/12
Excellent service again!
12/01/12
very quick and cheap service, will definately use again for all items
12/01/12
PARCEL NOT COLLECTED ON 11/01/12. WAITED IN ALL DAY. TEL @ 5.45 P.M.& WAS TOLD COURIER WOULD BE 30 MINS BUT NOT COLLECTED & STILL WAITING
12/01/12
Collection and delivery carried out without a problem and parcels arrived undamaged
12/01/12
No comment left by this customer.
12/01/12
Excellent service and very good communication.
12/01/12
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