We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,484 reviews.
Missed First delivery and late pick up on re booked pickup
12/03/12
very pleased with the online service. City Link office staff weren't very good and need to learn customer service skills, especially Leanne
12/03/12
great price, great service!
12/03/12
rapid colletion and delivery
12/03/12
No comment left by this customer.
12/03/12
Picked up and delivered on agreed dates. Great service
12/03/12
Picked up next day and delivered the following day at half the price of our contract courier.
12/03/12
No comment left by this customer.
12/03/12
No comment left by this customer.
12/03/12
Speedy, good value for money. Actually collected my parcels unlike yodel via P4D, who had two chances and failed! I would use you again.
12/03/12
I was impressed with the service I received, Staff were friendly and helpful, will definately use again
12/03/12
No comment left by this customer.
12/03/12
Great service , thanks
12/03/12
No comment left by this customer.
12/03/12
Very good service
12/03/12
No comment left by this customer.
12/03/12
Service is at present very very good.
12/03/12
No comment left by this customer.
12/03/12
No comment left by this customer.
12/03/12
No comment left by this customer.
12/03/12
You couldn't offer insurance for my item where other carriers can.
12/03/12
No comment left by this customer.
12/03/12
i am very happy with your service
12/03/12
No comment left by this customer.
12/03/12
Excellent service thankyou
12/03/12
No comment left by this customer.
12/03/12
very good service
12/03/12
item was damaged in transit, collected on wrong day, no one answers your questions
11/03/12
No comment left by this customer.
11/03/12
Great service and choice of products bringing a satisfactory result.
11/03/12
No comment left by this customer.
11/03/12
Reliability needs improvement - we've experienced 2 missed collections out of 7 in the past 3 weeks
11/03/12
No comment left by this customer.
11/03/12
No comment left by this customer.
11/03/12
No comment left by this customer.
11/03/12
Very easy to use. Very happy with your service, Thanks.
11/03/12
No comment left by this customer.
11/03/12
All good
11/03/12
drop the price back
11/03/12
can't fault you, you turned up, collected, delivered the next day and for the cheapest price i've found, will deffinately use again 10/10 5*
11/03/12
