We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,801 reviews.
my bags it's be broken
17/10/12
very happy with parcel monkey.
17/10/12
YOU ARE RUBBISH. Twice the item has been in reception with a label and has not been picked up. No contact. ****.
17/10/12
Found easier to drop parcel off
17/10/12
no drama. parcel picked up and delivered.
17/10/12
No comment left by this customer.
17/10/12
No comment left by this customer.
17/10/12
Brilliant service but if collection time could be broken down to at least half a day that would be very helpful
17/10/12
No comment left by this customer.
17/10/12
Picked up and delivered on time, intact and on budget. Brilliant.
17/10/12
Very good vfm and quick
17/10/12
Faultless service with excellent communication, clear easy-to-use booking service and efficient delivery of item. Thank you!
17/10/12
No comment left by this customer.
17/10/12
again another smooth delivery thanks
17/10/12
Delivered on time as expected. Great price too. Thanks.
17/10/12
Really easy as usual, will always use Parcel Monkey as long as it keeps getting me the best prices!
17/10/12
prompt and efficient service. will use again.
17/10/12
No comment left by this customer.
17/10/12
Good service as ever
17/10/12
it would be beneficial to be given an estimated pick up/ delivery time
17/10/12
Simple clear site. Good follow up tips. Biggest potential business improvement would be a clear option to get a tighter time slot.
17/10/12
Excellent as usual Thankyou
17/10/12
Sizing for each price range could be clearer, rather than having to try different sizes to see what effect it has; e.g. list max weight size
17/10/12
Good service
17/10/12
The only thing I would add it would have suited my purposes better if I had been working to a smaller time slot.
17/10/12
No comment left by this customer.
17/10/12
No comment left by this customer.
17/10/12
Did very well. Definately will use again.
17/10/12
Thank you.
great service, many thanks
17/10/12
Parcel collected promptly and delivered as promised. Excellent service, the only one I'll use from now on.
17/10/12
Cheers.
No comment left by this customer.
17/10/12
No comment left by this customer.
17/10/12
excellent service, although for some reason i had two city link rivers call for my parcel half an hour apart
17/10/12
On behalf of the courier concerned please accept our apologies for this!!
Very reliable and excellent service couldn't fault you , thank you so much
17/10/12
And thank you so much for booking with us.
simpler interface
17/10/12
No comment left by this customer.
17/10/12
No comment left by this customer.
17/10/12
Can't fault the service, delivered by 10am the next day. thanks
17/10/12
No comment left by this customer.
17/10/12
No comment left by this customer.
17/10/12
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