We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,622 reviews.
very pleased, driver rang me when i was at work, advised to leave it behind side gate.
22/05/13
Easy,affordable & straightforward service. Excellent - will definitely use again.
22/05/13
Service very good until now no reason to complain as I am a fairly new customer
22/05/13
No comment left by this customer.
22/05/13
could not be improved in my opinion, thanks
22/05/13
No comment left by this customer.
22/05/13
No comment left by this customer.
22/05/13
No comment left by this customer.
22/05/13
No comment left by this customer.
22/05/13
brilliant service. very easy, saves time and money :)
22/05/13
Really gud service and very reasonabl
22/05/13
No comment left by this customer.
22/05/13
No comment left by this customer.
22/05/13
Courier was prompt, very polite and helpful thank you.
22/05/13
very efficient service
22/05/13
Despite padded packaging and very strong box, parcel was mishandled. It was broken when delivered. Please advise re; making a claim
22/05/13
Our Response: I am sorry to read that your item was damaged in transit. Please contact our dedicated online support team via your account who will help you start a claim.
Great service
22/05/13
A time slot would really be terrific.
22/05/13
No comment left by this customer.
22/05/13
Please with City link service.
22/05/13
before i came across parcel monkey i never used couriers coz it was too much hassle to arrange - parcel monkey is the cheapest & easiest way
22/05/13
No comment left by this customer.
22/05/13
No comment left by this customer.
22/05/13
No comment left by this customer.
22/05/13
excellent
22/05/13
No comment left by this customer.
22/05/13
No comment left by this customer.
22/05/13
Went for a break expecting my parcel to be delivered whilst I was there or before and customs are still holding for what is just baffling
22/05/13
Our Response: We have no control over customs. However please contact our dedicated online support team via your account who will gladly look into this matter for you.
No comment left by this customer.
22/05/13
no comment
22/05/13
no comment
22/05/13
no comment
22/05/13
no comment
22/05/13
Absolutely brilliant service...will use again
22/05/13
A+ good pick up time and delivery
22/05/13
no comment
22/05/13
Great service! Super fast delivery! 5 stars
22/05/13
Our Response: But you only gave us one!!!
no comment
22/05/13
Delighted with the service that I received, using your site saved me almost £40. Rest assured I will definately recommend Parcel Monkey.
22/05/13
Thank you and it's great to see you will be recommending us.
Very reliable, good value. Many thanks 5✩
22/05/13
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