We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,902 reviews.
Perfect, except driver did no offer
15/05/13
Fast pick up, fast delivery, excellent service all round, Thank you.
15/05/13
I did get told in one email to print a label and one that stated the driver would ring one which is a little confusing but a very good job:)
15/05/13
Brilluant service , will use again and reccomend to frirnds , thanks
15/05/13
No comment left by this customer.
15/05/13
Excellent Service!!
15/05/13
No comment left by this customer.
15/05/13
Compensation for items lost or damaged
15/05/13
No comment left by this customer.
15/05/13
No comment left by this customer.
15/05/13
No comment left by this customer.
15/05/13
I had 2 pickups on one day. One came at 11am the other didn't come til 4.30pm. Had to wait in all day!!!
15/05/13
Pickup was a bit late but driver was very very polite and overall great service
15/05/13
Great service thx
15/05/13
Very happy
15/05/13
No comment left by this customer.
15/05/13
No comment left by this customer.
15/05/13
No comment left by this customer.
15/05/13
No comment left by this customer.
15/05/13
No comment left by this customer.
15/05/13
Excellent service.
15/05/13
Excellent next day service. Very pleased with cost and timings. Will certainly use again.
15/05/13
on time as ever
15/05/13
great and fast service if i need a parcel posting i will be using parcel monkey
15/05/13
Although I've only used you twice, it's been a good experience so far. Service as described, thanks.
15/05/13
No comment left by this customer.
15/05/13
COLLECTED ON TIME DELIVERED WITHIN THE TIME STATED WE WILL BE USEING AGAIN
15/05/13
thanks
15/05/13
PM1855383 was collected 8/5/13 but not delivered until 14/5/13. The other 3 parcels were on time.
15/05/13
I cant think of any ways you can improve your service , I have always found it excellent and have recommended you to friends
15/05/13
No comment left by this customer.
15/05/13
cheaper please other than that keep up what ur doing already.
15/05/13
Reduce the City Link next day service please
15/05/13
No comment left by this customer.
15/05/13
Item arrived on time, but 2 items in contents were broken. Packed well and marked "fragile this way up" it was delivered "on end"
15/05/13
Had trouble getting the "Track Your Shipments" feature on your web page working. Had to login to my shipments first to get tracking info.
15/05/13
Fast and efficient as always, thanks
15/05/13
No comment left by this customer.
15/05/13
COLLECTION ON TIME..DELIVERY GREAT..ITEM ARRIVED OK WITH PROOF OF DELIVERY..VERY IMPRESSED
15/05/13
great service and price
15/05/13
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