We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,629 reviews.
Very good service but don't see the need to store card details. For a one off service it is not necessary and feel it could dissuade people
23/06/13
Prompt pickup. No probs. Recomended.
23/06/13
Ok
23/06/13
all fine, 4 days for delivery to germany
23/06/13
No comment left by this customer.
23/06/13
damaged goods again!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
23/06/13
all on time, very good service
23/06/13
Smooth transaction and delivery, thanks
23/06/13
A clearer way for the recipient (rather than the sender) to track their goods.
23/06/13
Always great service, many thanks!!!!!!!!!
23/06/13
you came when you said you would and delivered on time - and all for a great price.
23/06/13
No comment left by this customer.
23/06/13
All ok except it said the parcel was out for "re-delivery" on the second day after collection, a "first delivery attempt" was not made.
23/06/13
Worked flawlessly
23/06/13
had two velux pickup (ebay) no damage. and the courier was very go
22/06/13
Great service
22/06/13
sending email with collection label to both sender & receiver would have been very helpful
22/06/13
tracking is appalling
22/06/13
no comment
22/06/13
no comment
22/06/13
Parcel wasn't collected on the specified day and found it very difficult to make contact by phone to sort it out
22/06/13
no comment
22/06/13
Delivery took much longer than stated . Otherwise good service.
22/06/13
great and quick service for a very good price
22/06/13
No comment left by this customer.
22/06/13
Great service, great price, highly recommended.
22/06/13
No comment left by this customer.
22/06/13
We weighed using standard scales, yet you charged more after sending, never had any other parcel company do that, we use lots
22/06/13
No comment left by this customer.
22/06/13
No comment left by this customer.
22/06/13
Polite friendly easy to book.
22/06/13
Delivered as per order , many thanks
22/06/13
Cheap & best parcel service to India.. The best quote I could find online and the parcel reached in 4 days!! Will definitely use again :)
22/06/13
No comment left by this customer.
22/06/13
No comment left by this customer.
22/06/13
No comment left by this customer.
22/06/13
For business who use you regular there should be discounted rates
22/06/13
No comment left by this customer.
22/06/13
City Link never picked my parcel up on the first scheduled date as to no reason, but then did after re-booking the parcel.
22/06/13
No comment left by this customer.
22/06/13
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