We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,292 reviews.
No comment left by this customer.
27/06/13
No comment left by this customer.
27/06/13
no hitches an excellent service. to be recommended
27/06/13
Thank you and it's great to see you will be recommending us.
Excellent service at a very competitive price
27/06/13
No comment left by this customer.
27/06/13
Smooth service this time
27/06/13
We dont mind an expensive service if we actualy get a service! Web site good, were told pick up next day but it took 5 days and several phon
27/06/13
Our Response: On behalf of the courier concerned please accept our apologies for the late collection. Rest assured we will speak to them about this.
No comment left by this customer.
27/06/13
easy to arrange on the internet,overall an easy task, thank you.
27/06/13
No comment left by this customer.
27/06/13
Brilliant, as always collected in the morning and was with the buyer next day! Brilliant!
27/06/13
Thank you very much and it's great to read you are so happy :-)
No comment left by this customer.
27/06/13
I had to chase city link for delivery, who told me the parcel was lost at the depot. This is not acceptable for valuable items!
27/06/13
Our Response: Please direct any issues with the courier through our dedicated support team please. I am sorry they misplaced your item though but glad to see it was later found.
No problems at all, thus far 2 collections when promissed!
27/06/13
Seamless service from start to finish, thank you.
27/06/13
No comment left by this customer.
27/06/13
No comment left by this customer.
27/06/13
No comment left by this customer.
27/06/13
The parcel arrived at my friend's in tatty condition when 2 other, similar parcels had been well handled by you.
27/06/13
Failed first collection and lied to.
27/06/13
Our Response: By who please? Did you contact the courier directly or via our dedicated support team?
The package was delivered in very good time. Excellent service
27/06/13
I would have liked to know my parcel had been delivered.
27/06/13
If you click on the green tracking globe you will see all the information you need.
No comment left by this customer.
27/06/13
Parcel Received on right day and time great service
27/06/13
Excellent! My parcels were collected at 11 am, so i didnt need to wait the whole day and they arrived in a few days from UK to Germany.!
27/06/13
Fantastic news, Thank you very much.
very happy with the service
27/06/13
always excellent
27/06/13
perfect service
27/06/13
No comment left by this customer.
27/06/13
No comment left by this customer.
27/06/13
No comment left by this customer.
27/06/13
fast response, on time collection and delivery, will use again!
27/06/13
everything went as expected very good service, thank you
27/06/13
No comment left by this customer.
27/06/13
a day late in delivery and damaged goods i wont be using you guys again...
27/06/13
Our Response: I am sorry to read that and on behalf of the courier concerned please accept our apologies for this. Please contact our dedicated online support team who will look into this further for you.
Delivery was supposed to be overnight but took two days. Lucky that my customer was home!
27/06/13
*************Now the cheapest international prices I could find (2 years ago this wasn't the case). Very impressed indeed :-)***************
27/06/13
A lot has changed in two years and the bigger we become the better deals we hope to be able to bring our growing customer base :-)
Very easy to use the site and the collection was smooth. Thanks
27/06/13
Poor communication . Stated item was over sized after collection and then nearly 3 weeks plus another £17 to get the item returned to me
27/06/13
No comment left by this customer.
27/06/13
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