We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,949 reviews.
No comment left by this customer.
22/12/13
excellent service always
22/12/13
No comment left by this customer.
22/12/13
No comment left by this customer.
22/12/13
A time window would be a huge improvement,even an a.m or p.m slot.
22/12/13
Very good service, smaller time slots would make it even better.
22/12/13
No comment left by this customer.
22/12/13
No comment left by this customer.
22/12/13
No comment left by this customer.
22/12/13
Great Service once again. Thank You
22/12/13
Brilliant service so hassle free really impressed thank you parcel monkey, and city link!
22/12/13
parcel not collected, had to complain to Courier to gain resolution. no support from parcel monkey.
22/12/13
No comment left by this customer.
22/12/13
shame the driver didnt read the collection notice so collection was a day late as didnt read collection from door
22/12/13
No comment left by this customer.
22/12/13
Parcel picked up and delivered on time to overseas destination. All very good!
22/12/13
had slight crack
22/12/13
No comment left by this customer.
22/12/13
Two parcels collected on time- one parcel delivered next day, the other parcel delivered the following day
22/12/13
Absolutely amazing . Parcel uk- Germany only 24 hrs!!!! Fabulous
22/12/13
The parcel took 6 days to arrive rather than 2-3 as stated. It arrived in good condition however so satisfactory rather than poor.
22/12/13
No comment left by this customer.
22/12/13
Hermes is faster, cheaper and better! There is still room for improvement!!
22/12/13
No comment left by this customer.
22/12/13
No comment left by this customer.
22/12/13
well, it was sent , and i know have no clue where it is, as it does not tell you !!!! I AM HOPPING MAD !!!!!!!!!!!!!!
22/12/13
Didn't even knock at door to collect so hasn't been picked up yet! Disgusted!Will never use again!
22/12/13
No comment left by this customer.
22/12/13
nice and easy service definatly use you again
22/12/13
Great service will recommend
22/12/13
everything ok. thank you
22/12/13
No comment left by this customer.
22/12/13
Outstanding service. Punctual, efficient + courteous. Would strongly recommend.
22/12/13
allot better then parcels to go
22/12/13
No comment left by this customer.
22/12/13
Nothing to improve. The process was very easy and succesful.
22/12/13
No comment left by this customer.
22/12/13
All good, no problems thank you....
22/12/13
Excellent service and very cost effective. Thanks!
22/12/13
Good, can not think of any improvements.
22/12/13
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