We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,269 reviews.
Very efficient and quick, thanks
26/12/13
No comment left by this customer.
26/12/13
very good efficient service thanks
26/12/13
My item hasn't been delivered yet, plus it looks like it hasn't been collected either. 26/12/2013
26/12/13
..
26/12/13
No comment left by this customer.
26/12/13
Good service, can't think how you could improve....price maybe but still competitive
26/12/13
Picked up and delivered when expected xx
26/12/13
No comment left by this customer.
26/12/13
Great service!
26/12/13
Drop off service is excellent as it saves waiting in all day for a collection. City Link operate a good efficient service.
26/12/13
Just great service - thank you
26/12/13
I was sceptical from online reviews, but the service was quick and amazing. Nice website too
26/12/13
Delivered on time, although late in the day. Understand it was because of Christmas rush. Well done.
26/12/13
Item has still not been delivered!
26/12/13
No comment left by this customer.
26/12/13
No comment left by this customer.
26/12/13
Lost a 5ft x 1ft x 1ft parcel?? Still not found,Very irate customer ..Fabulous service!!
26/12/13
Fast service. very happy.
26/12/13
my delivery is now 4 days late , i know we have had some bad weather but the parcels have been in germany 3 whole days and not delivered
26/12/13
No comment left by this customer.
26/12/13
Collected and delivered exactly as expected.
26/12/13
Thank you for a great service : )
26/12/13
No comment left by this customer.
26/12/13
No comment left by this customer.
26/12/13
No comment left by this customer.
26/12/13
Service was first rate except tracking info didn't seem to work -- calling the DX depot was OK. I certainly won't be using anyone else!!
26/12/13
Excellent service but, as a regular user, I would like to see a system whereby I am given some sort of idea when collection will tak
26/12/13
No comment left by this customer.
26/12/13
No comment left by this customer.
26/12/13
My package has been delivered in pieces. I am very unhappy . Please advise of refund?
26/12/13
great efficient service with a good price
26/12/13
No comment left by this customer.
26/12/13
No comment left by this customer.
26/12/13
No comment left by this customer.
26/12/13
The service was very good, I would appreciate SMS or email giving a slot time when courier picks up the parcel. Many thanks
26/12/13
Excellent service, as ever
26/12/13
Great service.. Will use again
26/12/13
no comment
26/12/13
good
26/12/13
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