We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,943 reviews.
The service was very good and well organised, will recommend. Collection date was well shown, but delivery date was not clearly conveyed.
23/12/13
No comment left by this customer.
23/12/13
easy to book collection, polite driver , delivered on time , very pleased with service
23/12/13
Very good service at a good price .
23/12/13
top courier ,first class service,100% reliable
23/12/13
Excellent propmt service keep it up
23/12/13
excellent service,delivered in under 24 hrs
23/12/13
No comment left by this customer.
23/12/13
No collection on the said Day. A phone call would have been nice, I had to take it to your MK Depot the next Day.
23/12/13
No comment left by this customer.
23/12/13
brilliant service,highly recommended :)
23/12/13
No comment left by this customer.
23/12/13
Excellent collection and delivery as promised. Will use again .
23/12/13
No comment left by this customer.
23/12/13
The courier is always reliable but the website doesnt always recognise the order and I have to imput twice
23/12/13
I was very happy with the service i received from parcel monkey
23/12/13
Excellent service from booking pick up to parcel being delivered all within 3 days.
23/12/13
No comment left by this customer.
23/12/13
fab thanks
23/12/13
Very quick service! Thank you
23/12/13
No comment left by this customer.
23/12/13
Maybe the ability to track could be made clearer. I couldn't work out what was happening. Other than that the whole process was easy and fa.
23/12/13
Courier lied (Driver) telling us they tried to do a 1st delivery. Got the rescheduled delivery no problem. Needless stress from Courier.
23/12/13
Service fantastic, maybe an ETA of pick up would top it off.
23/12/13
Perfect, never let me down
23/12/13
No comment left by this customer.
23/12/13
Excellent !!!
23/12/13
No comment left by this customer.
23/12/13
No comment left by this customer.
23/12/13
3 days promised, now after one week still not received the package. Never had a problem with another courier.
23/12/13
All A1 smooth running operation. Thanks :)
23/12/13
At Christmas time you should make your customers aware of the extended delivery time to 8pm
23/12/13
excellent service thankyou
23/12/13
good
23/12/13
No comment left by this customer.
23/12/13
great service,will be using you next time i send something to my son
23/12/13
with citylink excellent as always
23/12/13
No comment left by this customer.
23/12/13
it was poor because 1 parcel out of four was 2 days late! Also had no reply about my claim as yet . poor service in my opinion.
23/12/13
My parcel arrived before Xmas to my son and his girlfriend in New Zealand, thank you
23/12/13
We use first & third party cookies to personalise content and ads and to analyse our web traffic. We also share information about your use of our site with our social media, advertising and analytics partners. Click ‘Accept All’ if you’d like to allow all cookies, or “Required Only” to only allow cookies essential to the function of this website. Read more
