We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,944 reviews.
It was ideal for us..we could deposit the parcel in our own time and were assured of its security
23/12/13
No comment left by this customer.
23/12/13
Great service thank you
23/12/13
First time I've used you, most impressed, and driver was equally helpful and considerate
23/12/13
The parcel was picked up 3 days late!!!!!!!!!!!!!!!!!!!!!!
23/12/13
No comment left by this customer.
23/12/13
Collected a day later than advised. Prompt next day delivery. Courteous drivers.
23/12/13
No comment left by this customer.
23/12/13
very good, quick pick up and delivery
23/12/13
The DX tracking status of VL wasn't explained, I had to contact recipient to check he had received. OTOH pickup & time to deliver v. good.
23/12/13
Great service would have preferred a time block for the collection rather than all day but other then that very pleased
23/12/13
No comment left by this customer.
23/12/13
No comment left by this customer.
23/12/13
no complaints at all. speedy delivery of parcel
23/12/13
I found the service very officient and prompt thought maybe an email to let me know the parcel was delivered with date would be very helpfu
23/12/13
Cost as promised, collected as promised, delivered as promised. What more can you ask? 10/10 so far as I can tell.
23/12/13
repeat customer. awesome service. awesome price. won't ever use royal mail again for parcels!!!
23/12/13
Thank you for your good service
23/12/13
Keep on trucking, groovers. Keep on trucking.
23/12/13
No comment left by this customer.
23/12/13
It was a brilliant service, am so pleased to have discovered how easy it is. Shorter time slot for collection better
23/12/13
No comment left by this customer.
23/12/13
good quick service
23/12/13
no comment
23/12/13
simple and cheaper than going to post office
23/12/13
no comment
23/12/13
no comment
23/12/13
you guys are brilliant!
23/12/13
The Collection details didn't reach Parcel Force until 1 day after the collection date that I was originally told causing a delay
23/12/13
very good service . reasonable as well. I will recommend to everyone
23/12/13
no comment
23/12/13
I was waiting for collection caple of days. No one collect. I dod payd to parcel force again!!!!
23/12/13
If possible give a smaller collection window e.g. Morning or afternoon.
23/12/13
no comment
23/12/13
PM2397226 IS MISSING. TRACKJED AND PARCELFORCE last saw parcel ref CK122352545GB on 19th Dec RETURNING PARCEL TO ME. Please call 07860430904
23/12/13
Will use again. Easy, Reliable
23/12/13
Considering we sent the parcels from S Wales to Aberdeen and they got there within 24 hrs impressive will be using you guys again thank you
23/12/13
no comment
23/12/13
Please read the special instructions as these were not followed
23/12/13
Excellent service to Somerset & France.
23/12/13
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