We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,908 reviews.
no comment
30/01/14
Great Service, Easy to use. Thank you
30/01/14
I ordered late day 1. Collection was early day 2. Delivery was early day 3. Couldn't ask for more, excellent service
30/01/14
always spot on
30/01/14
no comment
30/01/14
would be good to get an email to confirm delivery who signed for ect. but was good and cheap
30/01/14
picked up on time and delivered on time cheers got a V Good service
30/01/14
I stayed home all day waiting for collection and no body came so its another day of staying indoors and waiting again tomorrow
30/01/14
Parcel collected by Courier on 23 Jan has still not arrived at destination. Also finding it difficult to talk to someone about it!
30/01/14
an improvement on the collection time specification would greatly help the customer.
30/01/14
Tell me where PM_1833974_2491152 is? It was collected on 24/1/14 @14.16, since then it's vanished. Not tracked in anyway that I can see.
30/01/14
very good service .
30/01/14
really happy with the complete service. booked online collected next day.. delevered day after.. highly recommended and will use again. :-)
29/01/14
The monkeys did the business
29/01/14
very good service. communication is excellent.
29/01/14
only negative is that parcel was left out side (a 50"TV!) and no signiture saught from driver. bad drills.
29/01/14
Was a little expensive...
29/01/14
Courier has still not delivered the parcel.The website says they tried to deliver but no card was left.rescheduled but they didnt show up.
29/01/14
Good service - Cheers!
29/01/14
no comment
29/01/14
no comment
29/01/14
The parcel has never been picked up. I've tried twice and spent £50 for nothing! I'm asking for a refund since no service was given.
29/01/14
no comment
29/01/14
Extremely impressed with your service - have told all my friends how reliable and helpful you are.
29/01/14
thanks,,good job,,,A++++++++++++++
29/01/14
no comment
29/01/14
no comment
29/01/14
Prompt pickup and good friendly service
29/01/14
Easy to use. Good Price on City-Link Next-Day. What more can you ask for?
29/01/14
no comment
29/01/14
Always a very good delivery service , my only observation is the booking form is not well suited to overseas address
29/01/14
really good service - thank you
29/01/14
no comment
29/01/14
no comment
29/01/14
no comment
29/01/14
I have used Parcel Monkey Several times and each time the reliability has been excellent
29/01/14
excellent service colletected and delivered all in 24 hours cheap and very easy to do on line thank you all at parcel monkey
29/01/14
no comment
29/01/14
i sent a 80 year old bonsai tree which came from japan without any damage,i then employ you bas....s ,broken £300 pot ,not giving a f..k
29/01/14
Booked Sunday evening, picked up Mon morning, in Scandi destination end of week. Such good price too!
29/01/14
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