We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,470 reviews.
No reply to query, couldn't track (got error page), tried phoning delivery company, held for over 20--25 minutes.
15/02/14
I was very pleased with the service from parcel monkey web site easy to follow and submit, nice currier arrived on time and very helpful
15/02/14
First class service as usual. Thankyou. .. Keep doing what you are doing.
15/02/14
I'd like an online calculator before I know the destination post code. For ebay pricing...
15/02/14
Found it was a helpful, friendly service, would use them again :-)
15/02/14
No comment left by this customer.
15/02/14
perfect for collections as always never had any problems, my problem is I have no printer
15/02/14
as all ways,,,,very good,,,AAAAA+++++++++++++++
15/02/14
No comment left by this customer.
15/02/14
No comment left by this customer.
15/02/14
No comment left by this customer.
15/02/14
Excellent - Just Excellent! :-)
15/02/14
No comment left by this customer.
15/02/14
It was really easy to arrange , the parcel was collected and delivered all as described . Overall very satisfied
15/02/14
Thank you, had problems in the past but this time? Perfect
15/02/14
No comment left by this customer.
15/02/14
Very good value for money and good service
15/02/14
no comment
15/02/14
Great service! Thanks😃
15/02/14
no one came to pick up parcel. called up and found out destination address was also wrong (must be database error)
15/02/14
Easy to use website for booking a courier. Excellent service. Delivered next day before midday. Friendly driver. Would defiantly recommend
15/02/14
no comment
15/02/14
great service ,,,
15/02/14
no comment
14/02/14
no comment
14/02/14
Your prices are very good, particularly when adding insurance but your orders take a while to book on the site.
14/02/14
Just keep doing what your doing. Would use the service again
14/02/14
Next day delivery shouldn't be six days later...
14/02/14
Parcel not collected as arranged. Had to email & phone Courier to get it collected 36hrs later. No comunication at all. 48hrs? undelivered
14/02/14
no comment
14/02/14
Quick service!!! Well done
14/02/14
parcel collected monday am, still not delivered on friday
14/02/14
Excellent service we will definitely use it
14/02/14
Really simple to arrange and good value compared to other couriers I tried. Collection saves having to drop the parcel off. Bonus!
14/02/14
no comment
14/02/14
collection 48 hours late
14/02/14
My parcel was collected 24 hours late due to admin error at Newport - several phone calls made. Will consider alternative in future quality?
14/02/14
Fab x
14/02/14
all went smootly. Good price and reasonable insurance.
14/02/14
Overall service very good, item picked up and delivered as promised. Was a little disappointed that tracking of item was not available.
14/02/14
