We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,905 reviews.
No comment left by this customer.
20/02/14
i paid for next day delivery and it took 4 days to arrive, i tried to contact you but no reply not happy at all. i would like my money back.
20/02/14
fast efficient service. fair price and easy to use
20/02/14
The receipient was upset to receive the parcel damaged, the parcel was packed well and marked as Fragile, but still arrived damaged.
20/02/14
Fast delivery, quick pick-up after ordering
20/02/14
No comment left by this customer.
20/02/14
just one concern .you did not answer my email.but the delivery was ok.
20/02/14
Swift and efficient service
20/02/14
excellant, collected on time delivered on time
20/02/14
Consistent service and always happy to recommend
20/02/14
No comment left by this customer.
20/02/14
Arrived there after six days, not sure if this is typical.
20/02/14
Van Driver is brilliant. Really nice and helpful. Never let's us down! Good prices too :)
20/02/14
Citylink delivery worked well as usual, wouldn't touch Yodel though!
20/02/14
No comment left by this customer.
20/02/14
No comment left by this customer.
20/02/14
You came on the day you said you would and delivered it to an address in Bulgaria in the time you gave. Fantastic will use you again. Thanks
20/02/14
Give a collection window within 2 hours. A text at the beginning of the day with a estimated time would be better than waiting in all day!
20/02/14
Wrong Parcel deliverd EK192878191 not arived, got a parcel not mine EK192878191 GB
20/02/14
Great service at a competitive price. Thanks.
20/02/14
No comment left by this customer.
20/02/14
No comment left by this customer.
20/02/14
I ordered next day delivery but the order form didn't obviously tell me you don't deliver on Saturdays. So i spent too much. Very annoying.
20/02/14
No comment left by this customer.
20/02/14
No comment left by this customer.
20/02/14
v good
20/02/14
fantastic service
20/02/14
No comment left by this customer.
20/02/14
No comment left by this customer.
20/02/14
Excellent
20/02/14
No comment left by this customer.
20/02/14
It is great to be able to do a drop off instead of waiting for courier. It would be good to have a receipt from drop off agent too.
20/02/14
Would be good if you gave a rough time of pick up. 8-11 11-3 3-6 times
20/02/14
No comment left by this customer.
20/02/14
Reliable and good service
20/02/14
Used for the first time, so far happy with the service. Will use again
20/02/14
No comment left by this customer.
20/02/14
It would be perfect if I could drop Parcelforce parcels at my local post office rather than using my work address as a collection point.
20/02/14
your service was 5 star. delivery was on time and cost is fantastic.
20/02/14
Cheaper than other comparison sites
20/02/14
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