We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,470 reviews.
Was very happy with the service can not think of any improvements
13/03/14
Goods arrived damaged and collection was 3 days late. Never use again, utter rubbish
13/03/14
parcel arrived damaged. had to refund customer in full- costing me money! 3 late collections this year.
13/03/14
Parcel still not arrived some body please call me 07960662630
13/03/14
I will use again
13/03/14
very pleased with the service
13/03/14
no comment
13/03/14
Excellent service, I can highly recommend
13/03/14
Courier DID NOT COLLECT - CANNOT GET HOLD OF THEM - COLLECTION NEEDS TO BE REARRANGED PLEASE. JAYNE 0121 521 3553
13/03/14
Very good thanks
13/03/14
Be able to pay with PayPal. Good cheap service as usual. Thanks
13/03/14
fab service as always , delivered very prompty and safely
13/03/14
service is getting better all the Time
13/03/14
the courier was a no show and needed to arange for the following week.very inconvenient
13/03/14
Everything went to plan and very smoothly. Thank you; I shall recommend you to family and friends, and will use your services again.
13/03/14
no comment
13/03/14
Well done as usual!
13/03/14
a hole driver! Could hardly contain his disappointment at being caught trying to sneak off with no parcel. in fact rolled his eyes when I r
13/03/14
Late collection and late delivery. Item arrived 4 working days after original booking which was meant to be guaranteed next day delivery.
13/03/14
All good as usual which is the reason why I use this service.
12/03/14
fantastic service fast polite definitley use again thanks
12/03/14
Excellent service, Detailed information On Tracking, Emailed When Delivered, Will Use again. Thank you Parcelmonkey, Cheap As Peanuts
12/03/14
Collection was hassle free and friendly service , efficient and fantastic , thank you for another easy and smooth delivery
12/03/14
no comment
12/03/14
Very efficient, prompt and easy on the internet
12/03/14
Fantastic service as usual and I will keep using parcel monkey. Thank you
12/03/14
2 failed collections despite someone waiting at home all day both times. Parcel now sent via post office. Not impressed !
12/03/14
easy to use , would usa again.
12/03/14
Straightforward and easy to use.
12/03/14
I book two parcels - guy arrives, has to be forced to take both? Can I be assed to have to a) pay, then b) have to all my admin. anyway...
12/03/14
arrived a day late with no explanation
12/03/14
No comment left by this customer.
12/03/14
No comment left by this customer.
12/03/14
didnt pick up y
12/03/14
I was very happy and would use your service again. Thank you
12/03/14
Great! Best delivery comparison site around! Only feature that would add is to be able to specify insurance / value pre- quote
12/03/14
very professional, very professional indeed.
12/03/14
Good communication. Parcel arrived!! Thank you
12/03/14
When I placed the order was under the impression that following day after collection it would be delivered this did not happen. So not good
12/03/14
Good service collecting a parcel on my behalf, but the process was unclear and would benefit from a "on my behalf" tick box option
12/03/14
