We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,799 reviews.
Very good service. Only slight problem at Post office finding the exact reference. Parcel arrived safely and on time.
15/03/14
The shipment was to Ireland and estimated to be there in 3 days, however it was delivered the next day. That was very nice.
15/03/14
Lovely Guy collected the parcel. Slight delay in delivery but would still recommend Parcel Monkey to all
15/03/14
Excellent value for money; very kind, knowledgable and courteous staff. 5* A+ rating.
15/03/14
Excellent service
15/03/14
nothing, all good
15/03/14
nothing to improve on, it was a great all round service :-)
15/03/14
Would be nice to have a pick up "slot time" from the courier to save waiting in all day.
15/03/14
A fraction of the cost of your competitors.
15/03/14
contact with estimated pick up and estimated delivery times for the collection and delivery personel involved
15/03/14
Excellent & easy service
15/03/14
Picked up on the same day booked. Perfect service all way around. All received in one piece at the other end. Thanks .
15/03/14
no comment
15/03/14
Thought I paid for 3 day delivery to Sweden. Parcel not yet delivered and Parcel Post tell me Sweden is 4 days min! Unhappy.
15/03/14
Courier Did not collect at all. Rang helpline, operators said they would handle it, still nothing. TERRIBLE
15/03/14
no comment
14/03/14
Courier arrived at very end of the day! Was very unhelpful, rude & impatient whilst doing the pickup. Will not use this service again sorry!
14/03/14
Local pick up friendly and helpful. Tracking easy and informative.
14/03/14
Parcelforce collector,didn't have address label and confusion over tracking number but issues with their service not yours which was super
14/03/14
parcelmonkey second best in the UK to CLICKANDSENDPARCEL COURIER UPS NO. 1 THANK YOU AGAIN
14/03/14
You were recommended by a friend and lived up to their positive praise.
14/03/14
driver left parcel in rain outside garage, (they were in) no note to say it had arrived, didnt get signature, my customer very unhappy.
14/03/14
no comment
14/03/14
parcel picked up and delivered as expected
14/03/14
no comment
14/03/14
no comment
14/03/14
no comment
14/03/14
no comment
14/03/14
thanks very much!
14/03/14
I thought it was perfect, my first time of ever getting a parcel collected and delivered. Brilliant
14/03/14
reasonable price and prompt collection delivery driver very friendlyand courteous
14/03/14
Absolutely great, so easy to use, Courier collected and delivered all as ordered the hassle free way to send a parcel, thanks!
14/03/14
good service - works well - price point better than Royal mail by 15% so it was worth a go
14/03/14
great. thank you. will be using again.
14/03/14
no comment
14/03/14
I purchased the express 24 service with parcelforce on friday 7th March expecting next day delivery and the parcel was delivered on mon 10th
14/03/14
Straightforward process, good website.
14/03/14
no comment
14/03/14
no comment
14/03/14
quick, easy and good price
14/03/14
