We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,470 reviews.
no comment
13/03/14
They said they called for the parcel but couldn't collect. It is my work address and we are there all the time. 2nd time now.
13/03/14
no comment
13/03/14
no comment
13/03/14
convenient, inexpensive, reliable..will recommend
13/03/14
no comment
13/03/14
6 days after collection, parcel not delivered, tracking not updated, cannot contact anyone to ask; not at all happy
13/03/14
Prompt efficient reliable service!
13/03/14
I thought a pram wld b expensive to send. Really cheap service by parcel monkey. Excellent service. Wld recommend n use again
13/03/14
Parcel arrived...what more do you need?
13/03/14
no comment
13/03/14
Easy and convenient to use.
13/03/14
Took 4 days for the parcel to be collected
13/03/14
the driver refused to pick up my sofa because wasn't packet in a box very poor service
13/03/14
Good service a usual.
13/03/14
After checkout was told it would then be collected day after I specified but courier collected day I specified - happy
13/03/14
Great Service
13/03/14
no comment
13/03/14
excellent service , I was recommended to try you by friends , so happy I did, certainly use you in future
13/03/14
I wish you had given us at least a morning or afternoon collection time, had to stay in till 2.30.
13/03/14
Very fast service picked up same day and delivered at the day I was told Thankyou so much
13/03/14
had to rebook twice through courier, having a third party just created more hassle.
13/03/14
Good and reliable, will use again
13/03/14
No comment left by this customer.
13/03/14
I received fantastic service from Parcel Monkey; the courier was punctual and delivery was well within the 24 hours - very happy customer!!!
13/03/14
no comment
13/03/14
Made order for Friday got canceled but wasn't noticed till later that day done the order was ment to be same day didn't happen was day later
13/03/14
Great service, very speedy!
13/03/14
your collection and delivery service is excellent and very good value
13/03/14
EXCELLENT FIRST CLASS SERVICE
13/03/14
Delivery was 1 week late, followed by no response form city
13/03/14
Price and paperwork good as well as collection but let down by tracking. Your site shows label ready to print whereas delivered Tuesday
13/03/14
no comment
13/03/14
Excellent service
13/03/14
No comment left by this customer.
13/03/14
I had no issues, the item was picked up in the requested time frame, and was received in perfect condition.
13/03/14
Reasonable cost,Trouble free delivery
13/03/14
great service, nice early collections
13/03/14
You charged me again after package has gone out. I weighed the package at the post office before mailing out. It was in a small RM Box.
13/03/14
No comment left by this customer.
13/03/14
