We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,800 reviews.
Great service but the parcel tracking system didn't work so I had to phone who it going to to check it got there
16/03/14
great service
16/03/14
parcel was booked for collection Monday, was collected on Wednesday, not delivered until Friday morning even though booked for 24 hour
16/03/14
100% as always.
16/03/14
It was greeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeat.
16/03/14
Excellent service. Very fast and reliable...many thanks.
16/03/14
I have been really impressed with how quickly and reasonably my parcel was sent to Uganda
16/03/14
No comment left by this customer.
16/03/14
No comment left by this customer.
16/03/14
iPhone app
16/03/14
No comment left by this customer.
16/03/14
Fantastic service would recommend
16/03/14
Good service
16/03/14
very good quick and friendly
16/03/14
i would like a refund as the parcel was delivered 2 days late, even though the address was correct
16/03/14
everything was 100% cheers
16/03/14
hello your service has been more than satisfactory, beats the pants off parcels to go, keep it up and i will be a most loyal client, 5 stars
16/03/14
no
16/03/14
No comment left by this customer.
16/03/14
Quick and easy online will use this service again and recommend to friends definitely
16/03/14
first time ever arranged a collection just seemed to happen without any effort .
16/03/14
No comment left by this customer.
16/03/14
exerllent service
16/03/14
Delivery is until 6, helplines shut at 5. I could not get through to anybody about my parcel. Same thing happened the second time I tried.
16/03/14
No comment left by this customer.
16/03/14
No comment left by this customer.
16/03/14
Very fast and I will certianly use it again
16/03/14
No comment left by this customer.
16/03/14
No comment left by this customer.
16/03/14
Excellent service, verywill use again thank you
16/03/14
Very easy process. I would recommend. Would be improved if insurance cover was extended to cover laptops etc. I would then use more often.
16/03/14
great prices great service
16/03/14
A better indication of the pick up time would help - at least down to morning or afternoon!
16/03/14
No comment left by this customer.
16/03/14
No comment left by this customer.
16/03/14
excellent service! will be using again.
16/03/14
Service is excellent. The only way to send parcels abroad.
16/03/14
There was effective communication, prompt delivery and care taken with the parcel
16/03/14
I was told that parcel will be collected Monday and the label said the same thing but not picked up till Tuesday
16/03/14
No comment left by this customer.
16/03/14
