We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,905 reviews.
I'm a frequent customer and I've never had to complain. Thank you.
25/02/14
Bang on collection and delivery.
25/02/14
No comment left by this customer.
25/02/14
The instructions were a bit unclear, but I got there in the end. The rest of the service was very good. Thank you.
25/02/14
The parcel monkey side of the business was good - Courier received the order ok. However they failed to collect. I had to take it to them
25/02/14
No comment left by this customer.
25/02/14
No problems at all. Courier arrived when he should and parcel arrived in good time. Everything went fine.
25/02/14
Top company.
25/02/14
Delivery Driver rearranged collection for next day as van was full
25/02/14
No comment left by this customer.
25/02/14
No comment left by this customer.
25/02/14
No comment left by this customer.
25/02/14
arrangement was easy labels were easy collection had no problems !
25/02/14
No comment left by this customer.
25/02/14
No comment left by this customer.
25/02/14
No comment left by this customer.
25/02/14
No comment left by this customer.
25/02/14
twice i've used you, and twice DX have turned up a day late. unsatisfactory to say the least.
25/02/14
No comment left by this customer.
25/02/14
excellent
25/02/14
2 parcels booked in but they were collected seperately. The time before parcel was not collected until 2 days later.
25/02/14
delivery took longer than advertised
25/02/14
top job did what it said on the tin!
25/02/14
I love the ease of your system but it would be further improved if you gave an indication of the time of pick up.
25/02/14
No comment left by this customer.
25/02/14
No comment left by this customer.
25/02/14
Really pleased. Easy website and great service
25/02/14
No comment left by this customer.
25/02/14
No comment left by this customer.
25/02/14
you gave me wrong day for parcel pick wasted a whole day
25/02/14
Excellant service will use again
25/02/14
No comment left by this customer.
25/02/14
No comment left by this customer.
25/02/14
No comment left by this customer.
25/02/14
great service as always :)
25/02/14
I was ver impressed with your service and have told all my friends how good you were.
25/02/14
No comment left by this customer.
25/02/14
The parcel was not collected on the original date and we had to reorganise the collection.
25/02/14
No comment left by this customer.
25/02/14
Chose Courier next day delivery option, and they failed to collect! Waited in specially from 8am to 5.30pm!
25/02/14
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