We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,470 reviews.
No hassle - picked up and delivered..
11/03/14
No comment left by this customer.
11/03/14
You failed to arrive to collect parcel. We were given 2 conflicting reasons by courier. Not good enough.
11/03/14
No comment left by this customer.
11/03/14
no comment
11/03/14
no comment
11/03/14
Prompt, Reliable and value for money in comparison to competitors
10/03/14
No show and no phone contact from Courier. Had to make 40 mile round trip to deliver to the depot myself.
10/03/14
Very expensive Item damaged- second time this has occured,
10/03/14
no comment
10/03/14
On time on budget good communication/tracking.
10/03/14
no comment
10/03/14
Excellent service at an excellent price
10/03/14
no comment
10/03/14
excellent service
10/03/14
no comment
10/03/14
no comment
10/03/14
When you send the confirmation email, add in the time requested for collection
10/03/14
great sevice as always, easy to use, fast and reliable, thanks.
10/03/14
no comment
10/03/14
i went with citylink next day delivery, and it does what it says it does,! hassle free transaction
10/03/14
Very easy to organise and very good prices
10/03/14
Really pleased with every aspect, from the ordering, the collection and the delivery, thank you.
10/03/14
The parcel was collected as ordered and delivered promptly. No hassle, so all good.
10/03/14
Collection and delivery was great, the payment screen when booking was a pain. Tried to pay using my card twice but wouldn't work.
10/03/14
no comment
10/03/14
No problems at all
10/03/14
great service
10/03/14
excellent as usual
10/03/14
No comment left by this customer.
10/03/14
Easy to book - but prices vary so much
10/03/14
collected and delivered on time. Thankyou
10/03/14
Didn't turn up to collect. So worse than very poor. Anyone can provide a service where you don't do anything.
10/03/14
happy customer
10/03/14
Nothing to say, excellent job at a fair price. Wouldn't hesitate in using again.
10/03/14
Delayed for two days..
10/03/14
Easy to use and an efficient service provided cheaply
10/03/14
Your driver was very helpful and the service was excellent, I would recommend.
10/03/14
You need to make your website responsive throughout so that it works visually well on all devices
10/03/14
No comment left by this customer.
10/03/14
