We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,799 reviews.
No comment left by this customer.
12/03/14
No comment left by this customer.
12/03/14
didnt pick up y
12/03/14
I was very happy and would use your service again. Thank you
12/03/14
Great! Best delivery comparison site around! Only feature that would add is to be able to specify insurance / value pre- quote
12/03/14
very professional, very professional indeed.
12/03/14
Good communication. Parcel arrived!! Thank you
12/03/14
When I placed the order was under the impression that following day after collection it would be delivered this did not happen. So not good
12/03/14
Good service collecting a parcel on my behalf, but the process was unclear and would benefit from a "on my behalf" tick box option
12/03/14
No comment left by this customer.
12/03/14
No comment left by this customer.
12/03/14
No comment left by this customer.
12/03/14
The 'usually delivered in one day' was misleading, Saturday is a different tariff altogether so it was four days from collected to delivery
12/03/14
Your were rubish, my parcels were not collected without warning or reason
12/03/14
Excellent as always!
12/03/14
No comment left by this customer.
12/03/14
Very good would recommend
12/03/14
No comment left by this customer.
12/03/14
No comment left by this customer.
12/03/14
Excellent communication by email but would appreciate a telephone number to phone directly.
12/03/14
EXCELLENT SERVICE!! - HIGHLY RECOMMENDED!!
12/03/14
Delivery Driver did not turn up on the day - I had to drop parcel at depot. Then customer had to pick up parcel from depot - poor effort
12/03/14
Great thank you
12/03/14
Parcel collected as indicated and I assume was delivered although I have not checked!!
12/03/14
Parcel Monkeys online service was great, Courier were rubbish, didnt use phone number i provided and left parcel outside
12/03/14
No comment left by this customer.
12/03/14
Great service as always :)
12/03/14
No comment left by this customer.
12/03/14
Nothing at the moment
12/03/14
No comment left by this customer.
12/03/14
Parcel should be collected Monday! Its Wednesday & still waiting! Courier says parcel monkey fault not passing jobs through in time?!
12/03/14
Speedy trouble free service, thanks
12/03/14
No comment left by this customer.
12/03/14
No comment left by this customer.
12/03/14
delivery took a week not next day as Courier.claimed address was wrong. nut they managed to do it ok today with same address
12/03/14
No comment left by this customer.
12/03/14
it was ok
12/03/14
Would be good if I could specify AM or PM collection time
12/03/14
No comment left by this customer.
12/03/14
I could not log into my account as i had forgotten the password-despite asking fo a reminder none came,It took about 4 hours to organise
12/03/14
