We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,651 reviews.
no comment
28/02/14
Bought 24hr service, pickup on fri. Wasn't told this meant weekdays only, delivery mon. Never received any info about delivery date/time.
28/02/14
I am an artist I used the sevice to delivery fragile ceramics. City link listened to my concerns. They were great.
28/02/14
no comment
28/02/14
Courier did not pick the parcel up despite having to rebook twice. In the end I had to use another courier , they said shop shut
28/02/14
Excellent and reliable service. I strongly recommend it
28/02/14
WE had to chase courier as it was nearly a 'week' late we THEN get informed it is 'DAMAGED ON SYSTEM' ......AGAIN.
28/02/14
We arranged a pick up, paid for it and then it wasnt collected. One calling Courier, they informed us that the driver had been asked to
28/02/14
no comment
28/02/14
no comment
28/02/14
no comment
28/02/14
no comment
28/02/14
perfect. did the job
28/02/14
Not much to add. Parcel arrived intact and on time.
28/02/14
It arrived fast and safely in NYC! Thanks for an wonderful service.
28/02/14
Simple to use and does what it says on the tin.
28/02/14
Great service thanks
28/02/14
quick & easy
28/02/14
no comment
28/02/14
you have done well
28/02/14
I expected an overnight delivery which would have been on 25-02-2014. Customer still waiting on 27-02-2014
28/02/14
We would be more than happy to continue using your service,very efficient and reliable
28/02/14
No comment left by this customer.
28/02/14
No comment left by this customer.
28/02/14
No comment left by this customer.
28/02/14
you were ok, city link seemed to loose the parcel, then they found it, took 5 days to deliver it on the 28th feb.
28/02/14
PROMPT SERVICE AND RELIABLE COLLECTION SERVICE
28/02/14
First time ice used parcel monkey and found the service very good. Will use again :-)
28/02/14
Always a great service
28/02/14
Address was printed incorrectly on the label
28/02/14
In these financially undeturmin times, you offered an honest price! Good job...
28/02/14
No comment left by this customer.
28/02/14
excellent
28/02/14
Parcel Monkey refused to call me to discuss non delivery of parcel - still awaiting parcel delivery 3 weeks after sending on a 24hr delivery
28/02/14
No comment left by this customer.
28/02/14
No comment left by this customer.
28/02/14
No comment left by this customer.
28/02/14
easy transition good price
28/02/14
No comment left by this customer.
28/02/14
second time used and brilliant picked up on time and delivered the next day what more can you ask for.
28/02/14
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