We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,651 reviews.
Nobody collected the parcel on the specified date so I spent a day indoors in vain. Then impossible to get response. Money wasted.
27/02/14
The parcel was wrapped in bin bags, not carboard boxes but you still accepted it - great job - thank-you
27/02/14
pleased with the service, spot on.
27/02/14
Excellent for Europe, not so good for the far east.
27/02/14
No comment left by this customer.
27/02/14
We were very happy with the service everything was very easy and the collection and delivery were perfect.
27/02/14
No comment left by this customer.
27/02/14
No comment left by this customer.
27/02/14
No comment left by this customer.
27/02/14
Brilliant, easy to use, really cheap prices, highly recommended!
27/02/14
I love local drop off. Just wish there were more depots closer to me in Didcot
27/02/14
No comment left by this customer.
27/02/14
Good feedback from the recipient........ Thank you
27/02/14
The label you sent to me for printing had no bar code/return address printed on it, label blank from halfway down, parcelforce fixed problem
27/02/14
No comment left by this customer.
27/02/14
No comment left by this customer.
27/02/14
No comment left by this customer.
27/02/14
No comment left by this customer.
27/02/14
Just Good service that's all we need !!
27/02/14
no easy contact- collection failed but nobody has been in touch. not able to track order successfully
27/02/14
No comment left by this customer.
27/02/14
better explanation of parcel status & things like what does " MR " mean for instance
27/02/14
i have been using your firm since the day you started deliveries and will continue to do so,very good service all round.
27/02/14
Senders have bags for future parcels to be packed and sealed - Courier brings address labels to stick on at pick-up - Faster turn-around!
27/02/14
pretty easy to follow the instructions and I liked the bags to insert the boxes
27/02/14
I use Parcel Monkey all the time, the website is very easy to use and above all the service is reliable.
27/02/14
great will use again !!!
27/02/14
prompt friendly collection, took care of package. delivered safely.
27/02/14
No comment left by this customer.
27/02/14
No comment left by this customer.
27/02/14
No comment left by this customer.
27/02/14
Very impressed with the speed of pick-up and delivery.
27/02/14
express 24 picked up Fri 1pm arrived on Mon 3pm, what does the 24 stands for then?
27/02/14
no comment
26/02/14
This is the e mail I got back the brake shoes arrived today pm.the courier did not speak fluently in english this may explain any delay as
26/02/14
Thank you
26/02/14
great service as usual.
26/02/14
best courier experience I have ever had. collected as promised, delivered next day early morning. superb. A+
26/02/14
no comment
26/02/14
no comment
26/02/14
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