We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,470 reviews.
Surely it would be possible to provide a slot time of say a two hour window rather than between 8am. and 6pm.
11/03/14
No comment left by this customer.
11/03/14
No comment left by this customer.
11/03/14
Prompt service
11/03/14
Service was terrible. Waited in all day and nobody came to collect the parcel. Told several times that it would be picked up. Horrendous!!!
11/03/14
good
11/03/14
No comment left by this customer.
11/03/14
no comment
11/03/14
good value easy to use and reliable
11/03/14
Thank you very much, the service is very good (with DX Freight)
11/03/14
it would make a big difference if we can book a specific time slot for the pick ups instead of having to wait the entire day for same.
11/03/14
no comment
11/03/14
Quick and efficient service. Cheaper than Royal Mail and we didn't have lug the parcel to the PO !
11/03/14
although sizes given, the wrong size vehicle was sent in to collect, this is the second time this has happened.
11/03/14
no comment
11/03/14
no comment
11/03/14
no comment
11/03/14
Very good service
11/03/14
no comment
11/03/14
very user friendly website and efficient service
11/03/14
no comment
11/03/14
Your parcel was delivered safely and quickly: thank you!
11/03/14
Easy to use, quick collection and delivery. Will use again
11/03/14
Parcel delivered to the other end of the country in 23hrs!!
11/03/14
Delivered in two days -excellent, many thanks.
11/03/14
First pick up never happened, 2nd pick up has taken 5 days to arrive, despite being a "48 hour" service
11/03/14
Top class collection service. I'll definitely use them again.
11/03/14
Brilliant.
11/03/14
My first attempt at sending a parcel through Parcelmoneky - and it won't be the last ... excellent service all the way through.
11/03/14
courier failed to arrive twice (Courier) and I had to pay for Royal Mail. Will not be using you again
11/03/14
My parcel was left at the customers house, on the patio, in the rain...customer was properly cheesed off so am not impressed
11/03/14
no comment
11/03/14
no comment
11/03/14
Very easy to deal with and easy system
11/03/14
great service done without no hassle.very surpraised
11/03/14
Following information provided by our courier partner we have made an additional charge of £9.50 to the credit/debit card you most recently
11/03/14
Service took longer than offered and it is still sitting at the delivery depot in USA
11/03/14
Would be better if had a collection time
11/03/14
No comment left by this customer.
11/03/14
No comment left by this customer.
11/03/14
