We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,905 reviews.
Very good service thank you
23/02/14
No comment left by this customer.
23/02/14
no notification confirming parcel collection.
23/02/14
No comment left by this customer.
23/02/14
Brilliant service, excellent value , just keep doing what you are doing
23/02/14
excellent and very fast service
23/02/14
prompt service. Easy to use, competetive. Good pickup.
22/02/14
decent service.
22/02/14
Good service.Thank you
22/02/14
Great service, thanks.
22/02/14
Smooth transaction thanks
22/02/14
Giving a narrower interval of time of when your driver comes to collect the package would be a great idea.
22/02/14
I had a lot of trouble making payment online. I ended up having to use a different credit card.
22/02/14
no comment
22/02/14
no comment
22/02/14
Quick collection very pleased with service
22/02/14
no comment
22/02/14
Change nothing service was spot on excellent price a *** thanks
22/02/14
Parcel was picked up on schedule and delivered promptly. I was informed that the delivery agent was cheerful and polite.
22/02/14
no comment
22/02/14
I've complained twice and not had response. Parcel was day late and I'd arranged to be at home all day. My partner had to be off day after
22/02/14
Great service. Came when told and delivery was as expected. Very pleased and will use again .
22/02/14
came late afternoon and delivered to the other end of the country the following afternoon
22/02/14
no comment
22/02/14
no comment
22/02/14
Easy as a sender...good tracking facility...excellent service overall
22/02/14
Very good service, shame you dont insure antiques against damage I would use you all the time !!! but box arrived safe thank you
22/02/14
no comment
22/02/14
Really good thanks
22/02/14
Excellent service would deffo recommend
22/02/14
no comment
22/02/14
the courier lost my parcel!
22/02/14
no comment
22/02/14
Very good, although we sent six parcels, the pick up guy was only expecting one
22/02/14
no comment
22/02/14
Brillant service much more helpful than the royail mail website . easy to understand
22/02/14
Perhaps schedule time slots for pick up, i.e. am or pm pick up which the driver can update once he's in area for example pick up in hour
22/02/14
An indication of collection time would be great.
21/02/14
Very pleased,many thanks hilary
21/02/14
if possible a time for pickup ie morning or afternoon
21/02/14
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