We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,799 reviews.
Parcel did not get picked up on right day
10/03/14
Simple, effective, does what it says on the tin!
10/03/14
Very pleasant driver. Parcel collected day requested and arrived at destination safely.
10/03/14
very happy with service
10/03/14
No comment left by this customer.
10/03/14
No comment left by this customer.
10/03/14
No comment left by this customer.
10/03/14
No comment left by this customer.
10/03/14
Delays again in picking up and in delivering. The promise about delivery ie next day, within 2 days is a meaningless misrepresentation
10/03/14
Parcel force turned up day late, said didn't receive my details.
10/03/14
No comment left by this customer.
10/03/14
Great price, perfect for parcels too big for normal royal mail delivery.
10/03/14
As ever, a service lacking in personal touches, but still very effective
10/03/14
SPOT ON AS USUAL THANK YOU
10/03/14
No comment left by this customer.
10/03/14
Two out of three packages were badly damaged,
10/03/14
The contents were completely destroyed, broken,smashed as if the parcel had been dropped from a great height
10/03/14
everything was satisfactory, thank you
10/03/14
Poor service, never delivery what is claimed
10/03/14
as always prompt and efficient service
10/03/14
No comment left by this customer.
10/03/14
Yet again I had to do your job for you after 9 failed attempts at contact. Terrible service.
10/03/14
No comment left by this customer.
10/03/14
Very happy to provide this feedback on great job, but feedback page was 4 seconds too slow to open. So would not give feedback next time.
10/03/14
No comment left by this customer.
10/03/14
Great service as usual
10/03/14
No comment left by this customer.
10/03/14
parcel pickup when said great service
10/03/14
No comment left by this customer.
10/03/14
No comment left by this customer.
10/03/14
No comment left by this customer.
10/03/14
10 days when i sent parcel, still not delivered, awfull
10/03/14
As always fast and efficient service
10/03/14
Amazing service. But would love to be able to book domestic stuff online and drop-off at the post office. They're cute there you know ;-)
10/03/14
Not collected on time
10/03/14
Excellent service
10/03/14
It would be useful if some indication can be given as to what time of the day a parcel will be collected
10/03/14
No comment left by this customer.
10/03/14
I had to take the parcel into depot myself as the courier driver couldn't find me and he lost his phone, very poor service from Courier
10/03/14
Very good!
10/03/14
