We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,906 reviews.
No comment left by this customer.
19/02/14
v. good
19/02/14
Arrived for parcels very early, great service
19/02/14
No comment left by this customer.
19/02/14
Great easy to use and accept PayPal too
19/02/14
Excellent service and great value, got me my snowboard in time for my trip so I was thrilled!! Thanks :)
19/02/14
No comment left by this customer.
19/02/14
No comment left by this customer.
19/02/14
No ability to choose a time slot and couldn't wait in all day
19/02/14
requested collection twice and you never collected, you don't list a telephone number and I will never use your services again. Very poor!
19/02/14
good honest reliable service
19/02/14
No comment left by this customer.
19/02/14
Perfect
19/02/14
The parcel was delayed because of flooding in Somerset. DX Freight were excellent and delivered the next day
19/02/14
No comment left by this customer.
19/02/14
Excellent service, cannot fault, 10/10
19/02/14
Easy and efficient.
19/02/14
Very easy to organise and efficient also much cheaper than I had expected!
19/02/14
Please contact me ASAP!
19/02/14
No comment left by this customer.
19/02/14
I did find the process confusing, collection and delivery excellent
19/02/14
Very happy with your service, parcel arrived on time, happy to recommend !!
19/02/14
excellent service - door to door!
19/02/14
The service was very good ,i would say it could be made better by letting the customer know if the parcel will be pick up AM OR PM
19/02/14
no problems at all, thank you
19/02/14
Parcel was two days late and damaged on arrival.
19/02/14
good service, thank you
19/02/14
Very easy system, no hassles and cheap!
19/02/14
improved website and facility,
19/02/14
Parcel wasn't picked up when originally scheduled, then rebook took 4 days. I had paid for 24 hr delivery. Awful!
19/02/14
great prompt collection however ended up having to knock of money when parcel arrived customer complained of damage so dissapointed
19/02/14
Parcel should of been collected Friday 14th not collected until 15th. Then apparently tried to be delivered but no card left to say this.
19/02/14
No comment left by this customer.
19/02/14
Only the date was given for collection but no indication of time AM or PM wasted whole day waiting missed my morning class
19/02/14
No comment left by this customer.
19/02/14
No comment left by this customer.
19/02/14
Very good has usual thanks
19/02/14
I have used Parcel Monkey many times and have never been disappointed
19/02/14
First time of using Parcel Monkey , sent 2 parcels , both collected & delivered when advised, so very happy.
19/02/14
No comment left by this customer.
19/02/14
We use first & third party cookies to personalise content and ads and to analyse our web traffic. We also share information about your use of our site with our social media, advertising and analytics partners. Click ‘Accept All’ if you’d like to allow all cookies, or “Required Only” to only allow cookies essential to the function of this website. Read more
