We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,470 reviews.
On time collection and delivery - perfect !
14/03/14
Excellent service. As always.
14/03/14
hi, the next day parcel hasnt been delivered yet
14/03/14
Very poor. No tracking number and didn't know when or if the parcel got delivered.
14/03/14
Very well priced would be better if there was a time window parcel would be collected as had to work so left it with a neighbour would recom
14/03/14
service is now better than before
14/03/14
Paid and booked for Saturday delivery and it was not delivered on th Saturday
14/03/14
good service, clear website, very pleased,
14/03/14
Parcel collected and delivered on time
14/03/14
Keep on keeping Prices competitive, and inexpensive insurance for items always helps.
14/03/14
Just add a time to when pick up may be to better inform us that's all really
14/03/14
pick up arranged for the 10th Courier did not get here till the 12th and i have paid late fees very poor! wont be using your service again
14/03/14
No comment left by this customer.
14/03/14
customs form was a little unclear which button to press to finish form
14/03/14
good work
14/03/14
No comment left by this customer.
14/03/14
everything went according to plan, that is what counts
14/03/14
As usual couldn't be faulted
14/03/14
No comment left by this customer.
14/03/14
No comment left by this customer.
14/03/14
No comment left by this customer.
14/03/14
No comment left by this customer.
14/03/14
Couriers service was terrible and took 3 days to pick up. I expect a refund fir waiting my time for 3 days from you or them.
14/03/14
Reliable as always. Wouldn't choose any other courier.
14/03/14
Easy and fast. Very convenient.
14/03/14
easy booking, good website, never failed me, Thanks,
14/03/14
Took a parcel which was awkward shaped and bulky, delivered next day, reasonable price! Perfect :-) 5*****
14/03/14
All went very smoothly from pick up to collection.
14/03/14
Very smooth process, parcels delivered safely & I could track all the way. I would definitely recommend Parcel Monkey
14/03/14
very very speed! thank you very much!!! Eva from Hungary
14/03/14
Awesome service - Great price. Very happy.C
14/03/14
A good experience all round. Thanks.
14/03/14
cheaper delivery would always be good or discount
14/03/14
No comment left by this customer.
14/03/14
great service, good value, recommended
14/03/14
no comment
14/03/14
You didn't say I'd need 3 copies of the pro forma invoice for the US. Fortunately a nice man at parcelforce made the extra copies for me.
13/03/14
Very pleased came on time and delivered successfully
13/03/14
Excellent as always, when you screw up I'll stop using you
13/03/14
quick and easy. thanks.
13/03/14
