We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,800 reviews.
Parcel collected 9.00am Wed - delivered 8.25am Thursday - outstanding service!!
18/03/14
all cool, thx
18/03/14
Delivered in one piece and earlier than expected. Good service
18/03/14
Collection was good but I cannot track my parcels going to Greece.
18/03/14
Good service shame not a City Centre Drop Off point.
18/03/14
No comment left by this customer.
18/03/14
No comment left by this customer.
18/03/14
I was delighted with the service, thank you.
18/03/14
No comment left by this customer.
18/03/14
very good excelent service will use you again
18/03/14
The tracking service is not available for my parcel so unable to tell if/when it was delivered.
18/03/14
very poor, second delivery had to be arrange as first delivery was not collected and no communication sent yo advise this
18/03/14
I don't have a printer so found labelling hard because it can't be sent without barcode
18/03/14
No comment left by this customer.
18/03/14
Arrived well in time for my grandsons birthday, Thank you. You did everything you said you would!
18/03/14
No comment left by this customer.
18/03/14
No comment left by this customer.
18/03/14
No comment left by this customer.
18/03/14
No comment left by this customer.
18/03/14
The service was great. Easy to use a great price.
18/03/14
No comment left by this customer.
18/03/14
collection driver could have been a little bit more cheerful and better presented
18/03/14
An excellent service, if I wanted to be picky then I would say instructions on which labels should be attached to parcel, as 2get printed
18/03/14
No comment left by this customer.
18/03/14
No comment left by this customer.
18/03/14
Parcel wasn't collected, questions not answered & only received refund when PayPal case was opened.
18/03/14
Great Service would use again
18/03/14
No comment left by this customer.
18/03/14
No comment left by this customer.
18/03/14
No comment left by this customer.
18/03/14
I was expecting my parcel the day after it was collected
18/03/14
label could be better.every time the important parcel number doesn't print,have tried it on different printers.forced to hand write it
18/03/14
GOOD SERVICE,GOOD PRICES.
18/03/14
No comment left by this customer.
18/03/14
the parcel was not picked up the following day
18/03/14
Late again
18/03/14
very good i was able to track my parcel to the customer and being able to drop off at PO was helpfull
18/03/14
nothing else to add, it was easy, economical and arrived on time and safely
18/03/14
I placed an order PM2526524. It had to be cancelled and I was told that I wd be refunded. I chased a few times but still no refund. Poor.
18/03/14
Parcel booked on 10 march, had an emaill every day saying parecl would be collected. Rebooked every day, took till yesterday. want money bac
18/03/14
