We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,470 reviews.
Very Happy
17/03/14
Pick up was missed on the first attempt, poor service
17/03/14
Drop off was easy and delivery prompt. Very good
17/03/14
No comment left by this customer.
17/03/14
Very easy and a very good way of shipping parcels
17/03/14
No comment left by this customer.
17/03/14
You came to the wrong address
17/03/14
As Usual a faultless ecomonic service A*****
17/03/14
No comment left by this customer.
17/03/14
No comment left by this customer.
17/03/14
Great service, highly recommended ***********
17/03/14
Quick, easy to use! Parcel collected and delivered on time, much better than a similar website which I won't name, highly recommend!
17/03/14
No comment left by this customer.
17/03/14
parcel delivery was efficient
17/03/14
No comment left by this customer.
17/03/14
great service - though confusion about dropping at post office (selected for me) email said parcelforce driver would have label - he didn't
17/03/14
Freindly driver!
17/03/14
Parcel arrived on time and in tack which is perfect!
17/03/14
item not collected on the day. City link picked up following day.always an issue when regular driver not on route
17/03/14
pleased
17/03/14
very simple to complete online, the only downside is not having an estimated collection time, waiting in all day is very restrictive.
17/03/14
My parcel wasn't delivered the next day as expected. However, it got there the day after.
17/03/14
I was very impressed with the quick and efficient service i received from you .My parcel was picked up and delivered within 5 days
17/03/14
Prompt and good value service thank you
17/03/14
Good, simple and fast. Excellent.
17/03/14
No comment left by this customer.
17/03/14
Cannot think of any ways you can improve as you have an excellent service
17/03/14
Parcel picked up and delivered on time, no problems, recommended!
17/03/14
drop off option convenient & easy, cheaper than Royal mail!
17/03/14
No comment left by this customer.
17/03/14
Failed to pickup, wasted my day, no option to find out why only to 'rebook' - rubbish, unlikely to use again
17/03/14
Very good service, both with organising and collection.
17/03/14
Items were broken on delivery
17/03/14
Great service, great price - would definitely recommend to friends and colleagues
17/03/14
as expected, good and prompt
17/03/14
I was happy with the overall delivery. The only thing I would suggest is please provide a time when the parcel will be picked up.
17/03/14
Parcel picked up and delivered promptly at a good price
17/03/14
No comment left by this customer.
17/03/14
job done, what more do you need
17/03/14
No comment left by this customer.
17/03/14
