We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,905 reviews.
Great service
27/02/14
No comment left by this customer.
27/02/14
easy to use & hassle free service (Only bad point was the wait for collection & deliver No Comms time slot too long whole day wasted)
27/02/14
at last.. city link managed to deliver on time TWICE in a row. Impressed
27/02/14
No comment left by this customer.
27/02/14
Superb service every time!
27/02/14
very pompt and good price
27/02/14
Very good
27/02/14
damaged and missing items on delivery
27/02/14
No comment left by this customer.
27/02/14
Excellent service as usual
27/02/14
No comment left by this customer.
27/02/14
Excellent service and much quicker than Parcels 2 go. thank you.
27/02/14
No comment left by this customer.
27/02/14
Nobody collected the parcel on the specified date so I spent a day indoors in vain. Then impossible to get response. Money wasted.
27/02/14
The parcel was wrapped in bin bags, not carboard boxes but you still accepted it - great job - thank-you
27/02/14
pleased with the service, spot on.
27/02/14
Excellent for Europe, not so good for the far east.
27/02/14
No comment left by this customer.
27/02/14
We were very happy with the service everything was very easy and the collection and delivery were perfect.
27/02/14
No comment left by this customer.
27/02/14
No comment left by this customer.
27/02/14
No comment left by this customer.
27/02/14
Brilliant, easy to use, really cheap prices, highly recommended!
27/02/14
I love local drop off. Just wish there were more depots closer to me in Didcot
27/02/14
No comment left by this customer.
27/02/14
Good feedback from the recipient........ Thank you
27/02/14
The label you sent to me for printing had no bar code/return address printed on it, label blank from halfway down, parcelforce fixed problem
27/02/14
No comment left by this customer.
27/02/14
No comment left by this customer.
27/02/14
No comment left by this customer.
27/02/14
No comment left by this customer.
27/02/14
Just Good service that's all we need !!
27/02/14
no easy contact- collection failed but nobody has been in touch. not able to track order successfully
27/02/14
No comment left by this customer.
27/02/14
better explanation of parcel status & things like what does " MR " mean for instance
27/02/14
i have been using your firm since the day you started deliveries and will continue to do so,very good service all round.
27/02/14
Senders have bags for future parcels to be packed and sealed - Courier brings address labels to stick on at pick-up - Faster turn-around!
27/02/14
pretty easy to follow the instructions and I liked the bags to insert the boxes
27/02/14
I use Parcel Monkey all the time, the website is very easy to use and above all the service is reliable.
27/02/14
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