We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,470 reviews.
Third collection (missed) that had to be rescheduled.
20/03/14
I am still waiting for the parcel to be collected. Waited in all day. Courier difficult to contact to reschedule.waiting in again today!
20/03/14
The collection was very quick BUT the package has not arrived after 5 days.
20/03/14
no comment
20/03/14
no comment
20/03/14
Easy to arrange and no problems with next day collection.
20/03/14
Parcel was collected next day as you said A ++++++ thank you.
20/03/14
no comment
20/03/14
The parcel was picked up a day late. It was only collected after i called and complained... However the cost of the parcel was good valuel
20/03/14
Used you at least 12/15 times. Sometimes awkward pick ups but all has gone well.
20/03/14
I have a depot almost on my doorstep so I find using PM very handy for sending ***items cheap and fast.
20/03/14
I will choose services of Parcel Monkey for guaranting my parcels
19/03/14
Brilliant first class, online booking, collected 200mile away, delivered less than 24hr to me, by friendly driver, Excelent Service A+A+A+A
19/03/14
no comment
19/03/14
An interesting & first time experience! I would do it again.
19/03/14
no comment
19/03/14
no comment
19/03/14
no comment
19/03/14
no comment
19/03/14
really good website, easy to use ....well done PM ...and I looked at quite a few.
19/03/14
Placing the order was simple, but trackim
19/03/14
no comment
19/03/14
Very pleased, will certainly use again. More inf about having to print own despatch labels would have been good though, before choosing
19/03/14
Stress Free, as it should be. Large parcel but no problems. Knocks spots off Interparcel / ****ty link
19/03/14
no comment
19/03/14
Marvellous
19/03/14
very pleased
19/03/14
I have that if I get a problem I get ignored. If things go smoothly there is no problem.
19/03/14
the parcel was collected and delivered as organised, no problems
19/03/14
Parcel collection UK Thursday - delivered Chamonix, France Monday - another very smooth transaction. Thank you
19/03/14
Booked parcel for drop off at parcelforce depot. Depot did not have barcode label. Will not be using parcel monkey again.
19/03/14
excellent service prompt collection and delivery could not complain would use again
19/03/14
no comment
19/03/14
no comment
19/03/14
fast , simple easy to use website , can save you a furtune
19/03/14
Easy to make a booking, and accessible drop off points
19/03/14
we requested a phone call 1 hr before delivery so someone could be home but did not get this
19/03/14
no comment
19/03/14
expensive service and I was notified of collection day but no one until the following day!
19/03/14
Can't fault it picked up early next day delivery. Only thing that would be better would be not such a big time gap given on pick up time
19/03/14
