We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,902 reviews.
Fragile goods arrived safely and on time. Easy to arrange collection & delivery. Thanks.
04/03/14
No comment left by this customer.
04/03/14
No comment left by this customer.
04/03/14
I thought the service was good, the only reason not very good is because for a first time user the online forms etc were a bit long
04/03/14
No comment left by this customer.
04/03/14
the parcels were not collected.we had to take them through to the depot after many phonecalls,very poor
04/03/14
You haven't even collected the parcel
04/03/14
No comment left by this customer.
04/03/14
No comment left by this customer.
04/03/14
No comment left by this customer.
04/03/14
No comment left by this customer.
04/03/14
P.M. service ticks all the boxs .
04/03/14
Can't fault the service in any way!
04/03/14
No comment left by this customer.
04/03/14
The service was very easy and will definatrly use again
04/03/14
Easy to get best deal. Kept up-to-date with status of delivery. Parcel delivered by City Link within 90 min window as promised.
04/03/14
No comment left by this customer.
04/03/14
good prompt service would recomend
04/03/14
Not the cheapest, but a good service
04/03/14
No comment left by this customer.
04/03/14
No comment left by this customer.
04/03/14
No comment left by this customer.
04/03/14
Top class service,thank you
04/03/14
No comment left by this customer.
04/03/14
No comment left by this customer.
04/03/14
No comment left by this customer.
04/03/14
No comment left by this customer.
04/03/14
No comment left by this customer.
04/03/14
Excellent as always
04/03/14
No comment left by this customer.
04/03/14
its the 04-04-14 and my parcel still has not been collected this is the second time i have used you and the second time you have let me down
04/03/14
A good comparison site for sending parcels
04/03/14
Very good although I wish there was a way to indicate before what time the courier should pickup the parcel not all businesses are open late
04/03/14
great and reliable service, will continue to use and can make payments with Paypal too-great!!
04/03/14
Hi Monkey, My parcels were collected most promptly and delivered within 24 hours. Again, a superb service. Thank you.
04/03/14
No comment left by this customer.
04/03/14
I and my customer are again very plesaed with the level of service
04/03/14
great service and very east to setup collection
04/03/14
I would not be inclined to use you again as there is no proper tracking system, and our parcel arrived 3 days later than we were told.
04/03/14
No comment left by this customer.
04/03/14
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