We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,470 reviews.
Keep up the good work !!
20/03/14
Very annoyed, no chance to rearrange collection or specify a time. . .
20/03/14
No comment left by this customer.
20/03/14
No comment left by this customer.
20/03/14
No comment left by this customer.
20/03/14
Great service
20/03/14
Excellent service, would definitely use again ! Thanks
20/03/14
The worst service i have ever received, i will never use you again. shocking customer service.
20/03/14
No comment left by this customer.
20/03/14
Perhaps should ask the sender to mark which way up the box should be. Mine arrived upside down. Great service though. Thanks!
20/03/14
Everything went perfectly
20/03/14
You've lost my parcel and no one knows where it is, help me please 07894014020
20/03/14
Parcel was expected yesterday at the latest, and it still has not arrived.
20/03/14
Great service as always
20/03/14
No comment left by this customer.
20/03/14
No comment left by this customer.
20/03/14
No comment left by this customer.
20/03/14
No comment left by this customer.
20/03/14
Courier gave me the worst service I have ever received. It took 12 days for the next day parcel to be collect & delivered - disgusting
20/03/14
Rubbish, unhelpful, did not collect, no contact, no support email or contact number. Do not use, pay the extra. Very poor.
20/03/14
No comment left by this customer.
20/03/14
The collection did not occur on the specified date but on the following day. No expiation given. Other than that service was good
20/03/14
No comment left by this customer.
20/03/14
No comment left by this customer.
20/03/14
No comment left by this customer.
20/03/14
very good but tracking didn't seem to work
20/03/14
excellent quick reliable service, at the going rate...many thanks...
20/03/14
Very Good Service so much so I will be using you again latertoday
20/03/14
Thank you for looking after the parcel. Very Professional
20/03/14
No comment left by this customer.
20/03/14
parcel(8) 2days late when l paid for next day
20/03/14
First time I have used Parcel Monkey, very very inpressed and a big thanks to all
20/03/14
No comment left by this customer.
20/03/14
All good.
20/03/14
2 contradictory collection dates stated. Not collected on either despite being visible & labelled. Picked-up (4 days late) Delivered safely.
20/03/14
Post Office gave three options for drop off, the one that I took it to would not take it, not your fault but frustrating
20/03/14
Excelent thank you.
20/03/14
No comment left by this customer.
20/03/14
No comment left by this customer.
20/03/14
very good
20/03/14
