We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,800 reviews.
great prices, and service
24/03/14
Very good and quick delivery
24/03/14
Excellent service, very quick delivery. Would definitely use again.
24/03/14
it just all went to plan; paid my fee, printed off the tickets, they collected; simple
24/03/14
No comment left by this customer.
24/03/14
Excellent, fast shpment!!!
24/03/14
when pots come, one was dented , too much hassle sending it back and still waiting for credit to go back on my account.
24/03/14
No comment left by this customer.
24/03/14
You deliever a good service. The only thing if I to be,picky is that I would be helpful to kno, if you coming am or pm to collect a parcel.
24/03/14
No comment left by this customer.
24/03/14
No comment left by this customer.
24/03/14
No comment left by this customer.
24/03/14
No comment left by this customer.
24/03/14
Parcel was delivered to 6 not 67. Don't know why when all shipment details and label were correct. Had to go knocking on doors to find it
24/03/14
No comment left by this customer.
24/03/14
No comment left by this customer.
24/03/14
No comment left by this customer.
24/03/14
Do private individuals need invoices? A confusing side to the process, but manageable!
24/03/14
excellent sent oversees and still arrived faster than royal mail. only downside is no paypal payment option which would be better
24/03/14
Booking form difficult to read for those with poor eyesight - yellow against light green - not good!
24/03/14
No comment left by this customer.
24/03/14
quick and efficient service
24/03/14
No comment left by this customer.
24/03/14
No comment left by this customer.
24/03/14
great deals and excellent service. very happy customer!
24/03/14
No comment left by this customer.
24/03/14
No comment left by this customer.
24/03/14
No comment left by this customer.
24/03/14
collected and delivered as requested....just wish they could give even a rough idea when collection might be, waited in ALL day till 5.20pm
24/03/14
No comment left by this customer.
24/03/14
Easy to use website, good prices (cheaper than direct). Simple print off address. Well done !
24/03/14
No comment left by this customer.
24/03/14
Can't find any fault in your service, will definitely use parcel monkey again
24/03/14
The delivery driver was absolutely delightful. It was refreshing to meet someone who was so happy to help. Completely recommended.
24/03/14
Great Service. Thank you. I will use again.
24/03/14
Great!!
24/03/14
I chose & paid for next day service, package was a day late. Tracking online wasn't updated. No customer service phone number.
24/03/14
Driver told lies. Logged as premises closed when I sat here all day waiting. Never phoned. Had to reschedule and change parcel numbers. poor
24/03/14
EASY, CHEAP AND FAST.
24/03/14
AAA class service I always use parcel monkey, no messing
24/03/14
