We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,804 reviews.
Great service I have you for over 3yrs and never had a problem
17/08/14
efficient and value for money
17/08/14
no comment
17/08/14
no comment
17/08/14
Faultless.
17/08/14
no comment
17/08/14
no comment
17/08/14
no comment
17/08/14
No more, all's good thanks!
17/08/14
The parcel did not get picked up until Wednesday and that wouldn't have happened if my dad hadn't flagged the driver down..... Courier?
17/08/14
no comment
17/08/14
your sevice and price was exellant however customer did not pack enough and item was damaged
17/08/14
excellent to deal with + very helpful
17/08/14
no comment
16/08/14
Parcel was left outside in the pissing rain!
16/08/14
no comment
16/08/14
no comment
16/08/14
very user friendly and efficient like a breath of fresh air.
16/08/14
brilliant service and value, many thanks
16/08/14
A text message to give an apprimate time would be helpful so didn't have to stay in and wait but otherwise all good
16/08/14
good service all around, will use again
16/08/14
no comment
16/08/14
The driver ran out of time so was unable to collect on that day. However did collect the following day and was delivered the day after that.
16/08/14
no comment
16/08/14
Parcel not collected on stated day
16/08/14
very quck delivery, only 3 days, very satisfied with the service A+++++
16/08/14
no comment
16/08/14
no comment
16/08/14
I was very happy with your service everything was collected and delivered as promised I can't see any way you could improve.
16/08/14
no comment
16/08/14
Can't believe how cheap and how quick,brilliant sevice,thank you
16/08/14
Parcel lost, still waiting for compensation. Poor customer service/empathy with customer. Remote complaint service not helpful.
16/08/14
no comment
16/08/14
Tracking uninformative (location not given) and at least 48 hrs behind progress.
16/08/14
no comment
16/08/14
No comment left by this customer.
16/08/14
good prompt fair priced service thanks
16/08/14
Quick service. easy to send a parcel, & very good feedback
16/08/14
No comment left by this customer.
16/08/14
very good service.
16/08/14
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