We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,476 reviews.
No comment left by this customer.
04/09/14
An app to simplify the quote and order process.
04/09/14
I didn't receive regular updates on the status of my parcel felt very disengaged. In addition to this I still haven't received my parcel!!
04/09/14
I would have liked a delivery confirmation e-mail, but that aside, a good service at a good price - thanks.
04/09/14
Collection was good & on time. The fact we have signs to 'SHUT Gates' dogs loose and both were left open I was not impressed with :-(
04/09/14
The service was very good. However the collection driver was given very basic address info despite me filling in extensive address info.
04/09/14
No comment left by this customer.
04/09/14
No comment left by this customer.
04/09/14
very happy with service, will definately use again
04/09/14
No comment left by this customer.
04/09/14
Service as it should be, thats what I pay for
04/09/14
Pick-up and delivery went well - no problems
04/09/14
very good service
04/09/14
No comment left by this customer.
04/09/14
did not pick up on friday rebooked on monday received wednesday
04/09/14
the parcel not collected on day specified in spite of getting a confirmation email that it would be. Had to rebook collection
04/09/14
Incredible service, picked up same day ordered and was in Thailand only 4 days later - will continue to use!!
04/09/14
very happy
04/09/14
Was down for collection yesterday the 3rd don't think it's been collected yet !!!!!!!
04/09/14
iphone app
04/09/14
It would be great to get an automated text message informing when the delivery is going to be, had to wait in all day for collection.
04/09/14
Frustrating that there is no availability to give a collection time. We waited in all day for collection between 9 and 5.30. Collected @ 6pm
04/09/14
No comment left by this customer.
04/09/14
great very cheap
04/09/14
Superb. I cannot see how you could improve. I will definitely use you again.
04/09/14
No comment left by this customer.
04/09/14
my last 2 parcels have been a night mare
04/09/14
Nooked a next Day delivery service, but all 3 deliveries reached the destination 3 days late. One parcel's packaging was broken too.
04/09/14
no comment
04/09/14
no comment
04/09/14
great service prompt and delivery on time
03/09/14
all good no problems at all parcels were delivered next day
03/09/14
no comment
03/09/14
no comment
03/09/14
Fast efficient service, easy booking and all at a great price
03/09/14
Good service thanks
03/09/14
Perfect, thank you.
03/09/14
no comment
03/09/14
Excellent service will use again.
03/09/14
Don't make me pay 99p extra for insurance on on item you say you won't insure!!!
03/09/14
