We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,476 reviews.
Great service but a pick up time would have been appreciated
17/09/14
no comment
17/09/14
You did not collect parcel !!! So I've let my customer down !!
17/09/14
The only thing I would have liked is to know what the latest time the parcel may have been collected.
17/09/14
I am still waiting for my parcel. please let me know when i can expect it and who i can speak to about this!
17/09/14
no comment
17/09/14
My parcel has not been delivered
17/09/14
Very good service.
17/09/14
no comment
17/09/14
no comment
17/09/14
no comment
17/09/14
Very good and quick service,would recommend to other people.
17/09/14
no comment
17/09/14
90% of my parcel gets delivered by you. Most of the time I am happy. This time I was not as your pickup driver was rude and my customer retu
17/09/14
From booking a parcel pick up and collection, the online format was so easy to use, will definitely use again
17/09/14
Perfect service. Quick, easy and hassle free. A+
17/09/14
great service, thanks
17/09/14
no comment
17/09/14
Very good service and all collected and delivered on time, very pleased
17/09/14
no comment
17/09/14
Excellent fast and reliable service as always.....A +++++++++++
17/09/14
Brilliant service have recommended to my friends
17/09/14
Excellent service - was very impressed and will use you again xx
17/09/14
no comment
17/09/14
no comment
17/09/14
Excellent service - great value -30kg parcel sent to Germany arrived safe nd sound within 4 working days - I recomend - Thanks PM
17/09/14
The courier failed to turn up on the designated day and then the consignment was damaged by the courier - shocking and appalling service!
17/09/14
no comment
17/09/14
no comment
17/09/14
no comment
17/09/14
Fantastic service and communication! Would recommend!
17/09/14
no comment
17/09/14
Superb service. Many thanks
17/09/14
good
17/09/14
Great comms, timely delivery, easy to organise, just make texts a little clearer about the delivery to avoid confusion with other packages
17/09/14
Great as usual collection and delivery as stated
17/09/14
The parcel was returned to us with inadequate explanation as to why.
17/09/14
Awesome! great customer service will be using again!
17/09/14
First time use- cant fault service, courier was great.
17/09/14
is supposed to be a 3 day delivery, and it toke a week to get to destination country, plus there
17/09/14
