We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,813 reviews.
i paid for next day pick up and next day delivery but was not picked up for 3 days. and can not get through to you for a refund :( unhappy
30/10/14
great
30/10/14
Very good service. A more detailed pick up time would be useful. Apart from that everything was good.
30/10/14
Absolutely nothing to add perfect
30/10/14
No comment left by this customer.
30/10/14
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30/10/14
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30/10/14
Website is easy to use and the courier arrived on the date chosen. Delivery was within the two working days stated. Great service!
30/10/14
parcel not collected on day arranged with company so i wasted my time waiting in - very angry I paid for something which wasn't provided...
30/10/14
DX collected promply, not so quick to deliver.
30/10/14
No comment left by this customer.
30/10/14
No comment left by this customer.
30/10/14
excellent service
30/10/14
I am very pleased and can highly recommend Parcel Monkey. Friendly people, very fast shipping, excellent service!!
30/10/14
If it were póssible to give a time window of maybe a couple of hours(e.g.10-12 or 13-15)rather than just a day for collection would be good
30/10/14
2nd time courier didn't collect my parcel first time very frustrating! Can't be coincendence
30/10/14
No comment left by this customer.
30/10/14
No comment left by this customer.
30/10/14
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30/10/14
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30/10/14
No comment left by this customer.
30/10/14
Brilliant service from as always-thank you
30/10/14
cheaper pls
30/10/14
Excellent service. Collected parcel from home and delivered to address in France in specified time. Ideal!
30/10/14
No comment left by this customer.
30/10/14
Good speedy service. Excellent.
30/10/14
Very good service
30/10/14
parcel was not picked up, logged 2 tickets with no response, no phone line to call to re-arrange, will not use your services again.
30/10/14
collected and delivered within 24hours, very happy
30/10/14
Carrier failed to turn up on the 27th I waited until 5pm .We are still waiting for collection would you let me know when
30/10/14
First time I used Parcel Monkey and I was very happy with them. Thanks
30/10/14
No comment left by this customer.
30/10/14
No comment left by this customer.
30/10/14
Speedy efficient delivery
30/10/14
No comment left by this customer.
30/10/14
No comment left by this customer.
30/10/14
No comment left by this customer.
30/10/14
No comment left by this customer.
30/10/14
Very quick, clean and little mess, some would say too quick, but personally I'm fine with that!
30/10/14
It was good to hear that the person who I sent the parcel to received it. I only hoped it was delivered within two days and not more.
30/10/14
