We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,812 reviews.
First time I've used parcel monkey spot on will use again usually parcel2go customer
30/11/14
No comment left by this customer.
30/11/14
I had a collection booked for Thursday and no-one turned up then rebooked for Friday and no one turned up so I've had to rebook for monday
30/11/14
It is important to put a time window of when to collect the parcel from customers. I had to miss an important appointment scheduled for 1pm
30/11/14
No comment left by this customer.
30/11/14
Nothing needs improving as was very happy with price timing and delivery
30/11/14
would be nice if the couriers , ie Courier would actually collect the parcel instead of not actually turning up at all , terrible company
30/11/14
would have appreciated more info about time of collection
30/11/14
Pleasant driver and efficient in timing of pick up
30/11/14
Dx service with pre addressed bag absolutely fantastic
30/11/14
Excellent service
30/11/14
awesome service, arrived in Oz safe and sound
30/11/14
Easy process from start to finish. Pick up from your front door., with the labels, and deliver to destination. what could be easier.
30/11/14
No comment left by this customer.
30/11/14
No comment left by this customer.
30/11/14
Couldn't fault at all! Fantastic service!
29/11/14
all went well on my first purchase thanku
29/11/14
No comment left by this customer.
29/11/14
My parcel was never picked up. The service is clearly terrible as there is nobody to vocally correspond with. I would like a refund.
29/11/14
No comment left by this customer.
29/11/14
No comment left by this customer.
29/11/14
I paid for next day delivery and my item still hasn't arrived 2 days later. What's more the tracking numbers I was given are unrecognised.
29/11/14
exccelent service
29/11/14
No comment left by this customer.
29/11/14
Fantastic but wish was not obliged to save my card details on your system
29/11/14
print pick up and easy to complete.
29/11/14
No comment left by this customer.
29/11/14
Spot on once again.
29/11/14
top job as usual my client very happy thanks.
29/11/14
We had expected the parcel on Friday, we are now away until Tuesday, so will arrive when we r not here!
29/11/14
very pleased with the service. instructions for position of the labels could be clearer
29/11/14
No comment left by this customer.
29/11/14
No comment left by this customer.
29/11/14
very good service
29/11/14
No comment left by this customer.
29/11/14
Problems with Courier. Can you ring me 01709 867072 .asap if poss.thank you
29/11/14
No comment left by this customer.
29/11/14
No comment left by this customer.
29/11/14
The Parcel Force driver made no attempt to alert me (door has no bell) despite me requesting call or text--missed delivery, wasted day, BAD
29/11/14
No comment left by this customer.
29/11/14
