We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,757 reviews.
the driver collecting the dog travel crate would not accept it without it being shrink wrapped, non have been done before .
26/11/14
All good only negative was my doubt as to whether my jacket would fit into your pre-addressed bag - the bag size up front would help
26/11/14
One word...awsome!!
26/11/14
No comment left by this customer.
26/11/14
No comment left by this customer.
26/11/14
I have absolutely no complaint. You offer excellent service, and I hope to use you often in the future.
26/11/14
city link the best as always...
26/11/14
No comment left by this customer.
26/11/14
Very pleased with the service, would defiantly recommend you!! + use you again!!
26/11/14
Easy and picked up when arranged hasn't arrived at destination yet but I'm confident
26/11/14
Excellent Service. My big box was delivered straight to my address in nigeria. Without damage! It only took them 3days to deliver. I love!!
26/11/14
No comment left by this customer.
26/11/14
No comment left by this customer.
26/11/14
The parcel as sent to the wrong depot which caused it to be delayed in delivery.
26/11/14
The box was marked and taped as Fragile. The monitor was broken on delivery and I have been refused a refund on its return. Item worth £28
26/11/14
No comment left by this customer.
26/11/14
No comment left by this customer.
26/11/14
No comment left by this customer.
26/11/14
No comment left by this customer.
26/11/14
Really good service, very reliable will recommend
26/11/14
No comment left by this customer.
26/11/14
Never used a service like this before. All worked flawlessly, package delivered on time, great price. Good work!
26/11/14
Fast, efficient and cost-effective.
26/11/14
Fantastic and easy way to get a quote with great rates as well as branded couriers. Exceptional. Very Happy.
26/11/14
Very competitive price, excellent service.
26/11/14
No comment left by this customer.
26/11/14
No comment left by this customer.
26/11/14
No comment left by this customer.
26/11/14
always a day late for collection - horrific next day service (DX Freight)
26/11/14
TrackPak are absolutely rubbish. Please do not use them. We use couriers al the time. They are the worst.
26/11/14
Fantastic service. Parcel picked up when stated, delivered to UAE within 4 days from pick up. brilliant. Thank you for fantastic service.
26/11/14
Thank you for your order and it's great to see you are so pleased with our new Asendia service :-)
No comment left by this customer.
26/11/14
No comment left by this customer.
26/11/14
No comment left by this customer.
26/11/14
Excellent service, only took 22hours for delivery 600miles away! Superb price and service!!
26/11/14
No comment left by this customer.
26/11/14
You have no method of dealing with urgent enquiries. My collection still hasn't happened. No accountability - I assume this is a DM tweet
26/11/14
I was not notified by email or phone as to when my parcel would arrive.Otherwise OK
26/11/14
The tracking wasn't working and would have been great to know a rough time or when close by
26/11/14
No comment left by this customer.
26/11/14
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