We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,224 reviews.
Efficient quality service
01/12/14
Driver arrived as scheduled and notification of delivery was good
01/12/14
Does what it says on the tin - brill!!
01/12/14
No comment left by this customer.
01/12/14
Parcel hasn't arrived and cannot be tracked through your website with your own shipping refs.
01/12/14
No comment left by this customer.
01/12/14
Good service still awaiting delivety
01/12/14
No comment left by this customer.
01/12/14
No improvement No changes necessary
01/12/14
Very good. Pricing could be bettwr though as a bit high.
01/12/14
No comment left by this customer.
01/12/14
Excellent service, my grandchildren are very happy everything got there so speedy, happy boys .
01/12/14
No comment left by this customer.
01/12/14
easy to use and 67% cheaper than post office
01/12/14
excellent
01/12/14
No comment left by this customer.
01/12/14
No comment left by this customer.
01/12/14
Excellent throughout. Seamless transaction and very fast service. Thank you
01/12/14
Good service but for some reason 3 parcels to the same address worked more expensive than if i booked each item individually.
01/12/14
No comment left by this customer.
01/12/14
Good service works just fine thanks
01/12/14
First time i have used this service and found it a user friendly service
01/12/14
Driver arrived before noon and was extremely helpful. Booking was easy and tracking is the parcels is simple
01/12/14
The parcel was booked for collection on tues, it was finally collected on thursday, there was no contact whatsoever to explain this, shoddy.
01/12/14
Apparently the box arrived quite bashed up, that's not good enough.
01/12/14
Sadly 50 percent of the time Citilink don't collect on requested day - maybe not such a good courier to include in your comparison service
01/12/14
Picked up well within the time frame and delivered next day. Fantastic price and great service. Highly recommended!
01/12/14
Specified collection no later than 4pm turned up at 5.15 it was only by chance that night someone was there.
01/12/14
No comment left by this customer.
01/12/14
Booked via Parcelforce for next day collection, collected and delivered efficiently, no dramas, and the price is right.
01/12/14
No comment left by this customer.
01/12/14
Brillent service , great website booking and tracking. Fast collection and delivery . Excellent price will use again . Many Thanks
01/12/14
great value, very prompt and fast delivery
01/12/14
First time i sent a parcel. parcel monkey made it very easy for me every think went perfect i will not use any other service.
01/12/14
pleased with service dropped parcel off at city link and paid a fair price thanks
01/12/14
Would be useful to be provided contact details of the courier in order to get a shorter collection window than the standard 8am-6pm.
01/12/14
A*
01/12/14
No comment left by this customer.
01/12/14
No comment left by this customer.
01/12/14
Effortless transaction,very impressed,it took my parcel 3 days from UK to be on my daughters desk in Hong Kong.
01/12/14
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