We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,756 reviews.
Fast, great service.
26/11/14
No comment left by this customer.
26/11/14
No comment left by this customer.
26/11/14
No comment left by this customer.
26/11/14
2 parcels collected from same address. Only one delivered to my house. Where is the other? Tracking does not work. No tel number. RSVP asap
26/11/14
PERFECT,,, collection to delivery,, helpful drivers,, highly recommended courier service,, many thanks,, paul,,
26/11/14
No comment left by this customer.
26/11/14
If you could possibly arrange an exact time for collecting parcels, but no complaints.
26/11/14
Prompt pickup and delivery, on time and great service
26/11/14
Came a day late after I promised the guy it would be ther for a certain day and wasnt
26/11/14
Give an approximate time for delivery and pickup
26/11/14
Fantastic service. The carrier in nz emailed several times and spoke to the recipient on the home. Great!
26/11/14
parcel not collected
26/11/14
Always excellent
26/11/14
No comment left by this customer.
26/11/14
Surprisingly easy and cheaper than other sites. Thank you. Lee
26/11/14
So far so good, first time using the service, awaiting news that it has safely arrived at its destination!
26/11/14
Collection a day later than arranged as usual
26/11/14
good service
26/11/14
No comment left by this customer.
26/11/14
Always easy to use and never let me down yet. Thank you.
26/11/14
No comment left by this customer.
26/11/14
Parcel collected and delivered on scheduled days, and price paid was very reasonable. Cannot fault the service!
26/11/14
prompt and reliable
26/11/14
parcel collected on tuesday 18th and delivered to west coast spares wednesday, had phone call of west coast saying that the parcel was damag
26/11/14
A well packaged parcel full of photographic equipment arrived with rips and tears in the package due to miss handling
26/11/14
No comment left by this customer.
26/11/14
No comment left by this customer.
26/11/14
Easy to work with and the ability to compare it exactly what's needed in this market area. It saved me lots of money
26/11/14
Very pleased with the service customer relayed feedback to me everything arrived safely will use again for sure
26/11/14
recipient could not track parcel using details provided by PM. city link did not contact recipient using the details i provided so delivery
26/11/14
Very easy to use website, great idea!
26/11/14
Good
26/11/14
very efficient picked up when stated. clear instructions and tracking advice
26/11/14
collected on time, delivery the next day as expected. thank you
26/11/14
Your driver was on time & very polite, I haven't heard anything from the addressee but assume no news is good news & will use you again.
26/11/14
The parcel was collected in time and delivered at the right address , Thanx!!
26/11/14
your driver was very good in signing docs for me whilst i was not present at collection, and posting signed doc through my letter box. :)
26/11/14
excellent service thank you
26/11/14
the driver collecting the dog travel crate would not accept it without it being shrink wrapped, non have been done before .
26/11/14
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