We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,224 reviews.
My item was never collected and I'm unable to contact you so contacting my bank to refund call me as I can't call you 07775866690
02/12/14
The parcel should of been picked up on Mon but didn't til Thursday only after me chasing it up :(
02/12/14
I WOULD LIKE A REFUND, YOU DID NOT COLLECT OR DELIVER MY ITEM AND THERE WAS ONLY A POSTAL ADDRESS, NO CUSTOMER COMPLAINT RAPID COMMUNICATION
02/12/14
Saved me £30! Awesome
02/12/14
next day service takes 6 days to arrive... rubbish! wont be using again
02/12/14
Parcel Monkey came within the hour as requested and delivered to our client as rquested with the 3 hours time slot, thank you will use again
02/12/14
delivery was late and not at the scheduled time or day
02/12/14
No comment left by this customer.
02/12/14
I will not be using your service again. I am outraged at the fact you lie about the weight of boxes. This is the 2nd time
02/12/14
No comment left by this customer.
02/12/14
This parcel was collected just over two hours after I did my booking, arrived safely in Australia six days later, great service
02/12/14
No comment left by this customer.
02/12/14
No comment left by this customer.
02/12/14
First time using Parcel Monkey. Very impressed. Will definitely recommend you and use your service again.Many thanks.
02/12/14
It would be great to have a shorter time window for parcels being collected.
02/12/14
No complaints. Reliable collection and delivery.
02/12/14
Excellent Service
02/12/14
No comment left by this customer.
02/12/14
Fantastic. I am very pleased with your service and have recommended to quite a few friends & family to use your delivery service. Fantastic
02/12/14
No comment left by this customer.
02/12/14
TAking to much time i cant tracking or anythng through my website i dont knw wer my parcel atleast u have to provide contact no
02/12/14
I am very impressed with the speed of service you provided. Only comment is if the customer could be given approximate time of pickup.
02/12/14
everything good. Quick delivery and cheap.
02/12/14
A great service
02/12/14
Excellent service, quick and easy to use to get the best price and so fast!!
02/12/14
No comment left by this customer.
02/12/14
No comment left by this customer.
02/12/14
Easy booking, prompt collection and delivered as promised. Excellent service.
02/12/14
No comment left by this customer.
02/12/14
Parcel was received in Sydney on 1st Dec and service provided by Parcel Monkey was good
02/12/14
Only ever been one problem. This week a driver was sent to collect a parcel which had already been collected.
02/12/14
The collection did not happen and I received no notification or response to my messages.
02/12/14
Very good service only your price needs to be more competitive comperd to parcel2go over all good :)
02/12/14
AAA
02/12/14
No comment left by this customer.
02/12/14
Good service and your website was quick and easy to track my parcel. The driver was friendly and professional.
01/12/14
No comment left by this customer.
01/12/14
Even with a missed service you still got my parcel there top work!!! Best friends everer
01/12/14
No comment left by this customer.
01/12/14
No comment left by this customer.
01/12/14
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