We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,749 reviews.
Thank you for your services the only thing I would off liked to have had the services off tracking my parcel
14/12/14
maybe don't leave questions sitting there for several days before getting to them whilst sending us 'we're busy' autoreplies
14/12/14
yes they came on the day they said to pick my parcel up used them last year & will use them agin sending to australia cheper than post
14/12/14
No comment left by this customer.
14/12/14
No comment left by this customer.
14/12/14
Great service , and great price , From Chester uk to Cairns Australia in 6 days . Parcel Monkey £46 Post Office £99 , no brainer
14/12/14
No comment left by this customer.
14/12/14
Pickup day late,parcel left on drive to be picked up told you tried 3 times to collect untrue,4 emails to you for up date no replys
14/12/14
No complaints, very good service, item got delivered safely
14/12/14
No comment left by this customer.
14/12/14
Very good.
14/12/14
No comment left by this customer.
14/12/14
Pick up & delivery schedules are faultless,1st class service to any destination all over the world.
14/12/14
All ran smoothly, as booked.
14/12/14
Gross inefficiency
13/12/14
it was supposed to get picked up on friday and is now getting picked up on monday. got told on the day.
13/12/14
Perfect transaction for my two parcels, national & international. Will use & recommend again.
13/12/14
the website is very user friendly-great service!!
13/12/14
fantastic service
13/12/14
very pleased with the service that you offer, I would recommend you to friends and use you again.
13/12/14
No comment left by this customer.
13/12/14
use city link with parcel monkey
13/12/14
Super fast, great value for money and very reliable. Great!
13/12/14
send a courier when i book one
13/12/14
It would be beneficial to have timed collections and delivery slots like DPD
13/12/14
Terrible service over 24hrs late on an exit day delivery. I won't use again, we wasted a whole day waiting for a collections hat never happe
13/12/14
No comment left by this customer.
13/12/14
Seemless!
13/12/14
No comment left by this customer.
13/12/14
Great service! Price good, collection good and 2 days delivery to Germany. Thanks!
13/12/14
Great service but my post office wanted proof of purchase so I had to go home and print off proof - they said they hadn't done this before?
13/12/14
Excellent service all round. Compilation of pro-forma invoice took a couple of attempts as there were a number of items to load.
13/12/14
No comment left by this customer.
13/12/14
Again very good service, slight delay but that's Christmas, so still happy with good job done.
13/12/14
Best price I could find and collected on the day specified and delivered undamaged to the US within three days as per the service chosen.
13/12/14
Everything was efficient, well priced and as you stated. Can't see how you could improve it. Thank you.
13/12/14
the best service
13/12/14
One of the two packs, containing a framed photo, arrived with the broken glass
13/12/14
No comment left by this customer.
13/12/14
Have used this company at least 300 times. Never had a problem. Brilliant. Keep it up Parcel Monkey!
13/12/14
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