We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,749 reviews.
I was astounded by your incredible service especially during the Christmas build up and back log of Black Friday etc. Faultless!
15/12/14
Paid for overnight took 3 days from pickup!
15/12/14
No comment left by this customer.
15/12/14
No comment left by this customer.
15/12/14
No comment left by this customer.
15/12/14
very good service
15/12/14
No comment left by this customer.
15/12/14
Fantastic service, highly recommend
15/12/14
Possibly giving smaller time slots for picking up parcels rather than 9am-6pm
15/12/14
Excellent from start to finish you little monkeys!! Merry Xmas!!
15/12/14
1st time I used service & was pleased but I paid 4 next day delivery & it arrived 2days later. Missed my niece bday. Need 2do as promised,
15/12/14
**** did not turn up twice! want a refund
15/12/14
Delivered
15/12/14
No comment left by this customer.
15/12/14
My parcel was suppose to be delivered by now. However it has not even left the UK. Even worse, it has not even left the sorting area. ????
14/12/14
efficient delivery
14/12/14
Parcel was delivered a day later than I expected.
14/12/14
Delivery via City Link was superb. Shame that you give me a really cheap quote-then I sign & the prices have gone up!!
14/12/14
No comment left by this customer.
14/12/14
No comment left by this customer.
14/12/14
No comment left by this customer.
14/12/14
great service, very fast, unbeatable price
14/12/14
As my parcel has not yet arrived - 4 days after collection - what can I say ?
14/12/14
No comment left by this customer.
14/12/14
No comment left by this customer.
14/12/14
parcelforce were superb
14/12/14
excellent, basically everything i asked for. which is always a bonus in this day and age :-)
14/12/14
Good service and value
14/12/14
No comment left by this customer.
14/12/14
No comment left by this customer.
14/12/14
No comment left by this customer.
14/12/14
No comment left by this customer.
14/12/14
Good price but required drop off many miles away. Probably use pick up service next time
14/12/14
excelent service will use you again would recomend you to anybody
14/12/14
It's quite labour intensive. Also complicated re labels etc. label always prints squewed
14/12/14
Excellent logistics gold service for the price of platinum thanks parcel monkey
14/12/14
No comment left by this customer.
14/12/14
No comment left by this customer.
14/12/14
Very easy to book
14/12/14
The whole service was absolutely great from the ordering to delivery will definitely be using this service often
14/12/14
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