We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,807 reviews.
Amazing, wonderful, exciting, will use again.
30/12/14
Parcelforce was extremely unhelpful when I tried to re-arrange the pick up address! There was no help available when needed.
30/12/14
I've just driven 90 miles to collect my own parcel back from Courier. Perhaps I can have your cut as a credit?
30/12/14
The item was shipped using the Express48 service. However, the parcel took in excess of 3 days to be delivered.
30/12/14
No comment left by this customer.
30/12/14
No comment left by this customer.
30/12/14
Yodel didn't pick up the parcel. I re-scheduled but they came one day earlier, unexpectedly. Might not have been home.
30/12/14
Good, quick service from Parcel Monkey. Although parcel not yet delivered to Aus (posted 3 weeks ago) but guess difficult over xmas period.
30/12/14
Delivery (to new Zealand) was much slower than billed. Took over 2 weeks rather than 5-7 days.
30/12/14
Item has still not been delivered, no tracking information provided.
30/12/14
A very good service France. I will use again.
30/12/14
had no problems at all great service
30/12/14
The parcel has still.not been collected !!! Can you arrange asap as you have been paid. Please mail back with collection update.
30/12/14
You haven't collected the parcel
30/12/14
perfect
30/12/14
Good price, fast pick up and delivery
30/12/14
Courier WENT BUST AND YOU STOLE MY MONEY ANYWAY
30/12/14
We Always use Parcel Monkey. It is far superior to Royal Mail, cheaper, much faster and door to door service. We won't use anyone else.
30/12/14
happy with your service will keep using you
30/12/14
Excellent service. Time saving and efficient :)
30/12/14
No comment left by this customer.
30/12/14
i will not be using this company again, as my goods didnt get delivered and are now sitting in a depot. ridiculous service!!!!
30/12/14
you need to supply a customer service contact number for all the mistakes your company make as third party agents
30/12/14
Site very easy to use. Parcel collected and delivered efficiently
30/12/14
No comment left by this customer.
30/12/14
A+++ service
30/12/14
Tracking number does NOT work?
30/12/14
Absolutely Fantastic. I will definately be using Parcel monkey for all my Parcels from now on
30/12/14
Excellent service!!!.....Made my girlfriend & her kids in the USA very happy!!!....Thank You!!
30/12/14
So pleased I didn't use one of your competitors. Simple pick up and delivered on time
30/12/14
if you could give an indication of pick up time for the parcel that would be brilliant
30/12/14
Perfect - no problems - easy to access - does what it says on the tin
30/12/14
the collection time from home could be more defined and the parcel took too long to arrive with poor tracking
30/12/14
You did not collect the item on two seperate occasions!!
30/12/14
No comment left by this customer.
30/12/14
Wouldn't take the order. Don't care what time of year it is jobs need doing. you must over charge all year in order to take time off.. Not
30/12/14
You sold me postage for a day a week into the future without telling me and it really messed things up and cost me a lot of money - useless!
30/12/14
Did exactly what you said on the tin
30/12/14
The driver was late picking up the parcel. But overall a very good service.
30/12/14
No comment left by this customer.
30/12/14
