We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,480 reviews.
Didn't pick up, didn't communicate , I'm still chasing . Will not use again!
26/12/14
I was really impressed with the choice and speed. My parcel arrived speedily
26/12/14
parcel was collected on 19th of December and haven't been delivered yet. Even it was Christmas presents. Worst experience ever
26/12/14
Always a great service. Pick up and deliver on time. Cheers. Give the couriers a raise.
26/12/14
No comment left by this customer.
26/12/14
No comment left by this customer.
26/12/14
No comment left by this customer.
26/12/14
No comment left by this customer.
26/12/14
Good service, cannot fault you.
26/12/14
Lack of communication , no response by Parcel Monkey to questions asked , will never use again.
26/12/14
Didn't think that you would still make the next day delivery as close to Christmas but YOU DID IT: Thanks
25/12/14
More detailed tracking system
25/12/14
The offered service was max 4 days but in my case it have been more than 7 days and is still Awaiting Customs clearance PM_2561720_3340024
25/12/14
Brilliant at everything
25/12/14
No comment left by this customer.
25/12/14
No comment left by this customer.
25/12/14
Narrower time scale for when your parcel is collected for delivery...........ie NOT all day!!!
25/12/14
Only problem is the delay to wait for delivery label link to be sent rather than immediate
25/12/14
No comment left by this customer.
25/12/14
Delivery to Sienna Italy delivered in 1 x wk and at Xmas time. Impressed!!
25/12/14
Deliver on time! Will not use again!
25/12/14
Excellent service as usual
25/12/14
Early collection from West Wales--delivered Salisbury area early next morning. Very efficient service. Thank you.
25/12/14
very pleased with the service ,will use again .
25/12/14
Absolute excellent service. Used for the very first time & very impressed! Thank you
25/12/14
Parcel never arrived so would like to know what went wrong as we had more then 3 weeks for a 7 day delivery promise
25/12/14
it was very good
25/12/14
No comment left by this customer.
25/12/14
brill
25/12/14
No comment left by this customer.
25/12/14
No comment left by this customer.
25/12/14
Very easy and convenient service, especially Christmas. Would like the feature that it tells you roughly when your parcel will be collected
25/12/14
is citylink going under?
25/12/14
great service. no issues at all. better than hermes who just never turned up!!
25/12/14
absoulute bloody ****!!!!
25/12/14
No comment left by this customer.
25/12/14
Booked next day and they go it next day , good service x
25/12/14
No comment left by this customer.
25/12/14
No comment left by this customer.
25/12/14
My parcel waa delivered verey quickly considering it was so close to Christmas. very happy customer. Will use again.
25/12/14
