We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,749 reviews.
No comment left by this customer.
14/12/14
you didn't pick up the parcel whenyou said .no phone number to contact you. .we had to deal with parcel force direct to pick parcel up
14/12/14
Superb service polit delivery driver very proffesional on pick up from me /.First class service all the way.Will use again Thankyou J McMaho
14/12/14
NO card was left at delivery address, recipient had no knowledge of where parcel had been left!
14/12/14
Didn't collect parcel had to re organise another pick up
14/12/14
No comment left by this customer.
14/12/14
No comment left by this customer.
14/12/14
unbelievable price and service. Thank you
14/12/14
No comment left by this customer.
14/12/14
collected and delivered within 24hrs. thank you
14/12/14
Quick and efficient collection and delivery, thank you
14/12/14
Excellent price
14/12/14
Online tracking doesn't work in firefox, took me a few days to work out & I know not parcel monkeys fault but the item arrived damaged
14/12/14
Parcel was supposed to be delivered on 9/12/14 as of 14/12 it still remains undelivered????
14/12/14
excellent service would use again.
14/12/14
Very happy with the service
14/12/14
No comment left by this customer.
14/12/14
Loyalty scheme
14/12/14
No comment left by this customer.
14/12/14
Parcel collected on booked day and delivered next day. Thank you.
14/12/14
From Yorkshire to South Germany in 4 days. Excellent! I really like the tracking functionality.
14/12/14
No telephone contact number
14/12/14
As advertised - collected and delivered next day. Would appreciate pick-up window, though.
14/12/14
Very quick and efficient service
14/12/14
No comment left by this customer.
14/12/14
Fantastic as always!
14/12/14
Parcel collected on agreed time,price was very reasonable as compared to other couriers ,fast delivery time to destination
14/12/14
Item wasn't collected on day arranged, tracking never actually worked
14/12/14
Very satisfied with the service received
14/12/14
The parcel was picked up and delivered on time at a fraction of the price quoted elsewhere. Excellent service!
14/12/14
easy to book. arrived within described time :)
14/12/14
package has not arrived and is not trackable , according to your website, please get in touch with me ASAP
14/12/14
No comment left by this customer.
14/12/14
N.E. Scotland pick up at 9.30am and driver provided the labels, next day delivered to my daughter N.E. England at 2.30pm, easy and efficient
14/12/14
suberb service
14/12/14
up to now i have not received my parcel and when i go tracking there is no infromation. I am very disappointed as i paid for a 48 hour expr
14/12/14
You missed transferring key information (phone number and extra information) to parcel force, so they were unable to collect or contact me.
14/12/14
No comment left by this customer.
14/12/14
Excellent service
14/12/14
Item delivered to Italin in 4 working days. Very quick, reliable service. I'll recommend it and use it again.
14/12/14
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