We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,807 reviews.
Great service
30/12/14
I have not received any confirmation that parcel has successfully been delivered. I could go online to check, but should not need to.
30/12/14
user friendly website, efficient collection
30/12/14
Brilliant, Uk to Tahiti 17 - 24 December, great tracking, returning customer again delighted!!!
30/12/14
Excellent service everything went perfect from collection to delivery. Will use again
30/12/14
As representatives of Courier, parcel monkey should have informed me of how to resolve my issue, who had my parcel, how I needed to get it
30/12/14
No comment left by this customer.
30/12/14
No comment left by this customer.
30/12/14
Good service thanks
30/12/14
it hasnt been collected!
30/12/14
No comment left by this customer.
30/12/14
very efficient service
30/12/14
No comment left by this customer.
30/12/14
PM_2526936_3298484 was returned with address problem, such nonsense, address was fine.
30/12/14
excellent service
30/12/14
very easy to use , even to send 35kg parcel. on time collection and delivery. GREAT . will use again.
30/12/14
No comment left by this customer.
30/12/14
Excellent service as usual,
30/12/14
Easy online selection of service. Very impressed with whole process. Cod fed as promised and delivered quickly. Dec
30/12/14
Totally let down by yodel! Rude ignorant company!
30/12/14
The delivery was not delivered on time but there may have been a mix up with the address.
30/12/14
No comment left by this customer.
30/12/14
Parcel not received one month after collection
30/12/14
My items not even been picked up your site is shockingly poor to navigate.
30/12/14
Parcel collected 22/12/14 UK. Delivered Hong Kong 27/12/14. Excellent.
29/12/14
No comment left by this customer.
29/12/14
Good service
29/12/14
Lightning service from City-Link RIP
29/12/14
first time I have used this service and I'm very impressed. Will use again in the future!
29/12/14
WORST SERVICE! Never experienced anything like and will never use again. Will also tell everyone NOT to use as it was a shamble from start.
29/12/14
No comment left by this customer.
29/12/14
great service
29/12/14
No comment left by this customer.
29/12/14
Always fantastic service at a brilliant price. I wouldn't use anyone else now!
29/12/14
Could still improve with a collection slot albeit AM or PM
29/12/14
parcel arrived 7 working days (8 business days) after it was sent, when it was supposed to arrive within 5
29/12/14
The parcel is still in transit. Taking longer than expected. Hard to find out more.
29/12/14
No comment left by this customer.
29/12/14
i find yoyr service easy to use but cab take a while for shipping lables to be sent
29/12/14
Smooth,easy transaction from start to finish, as usual! thanks
29/12/14
